Groups not showing up in e-SignLive

0 votes
When I log into e-SignLive, I don't see the groups tab. I'm trying to set up group signing, like shown here:

Approved Answer

Reply to: Groups not showing up in e-SignLive

3 votes
You, or whomever is the e-SignLive account administrator for your account, will need to contact the e-SignLive by Silanis support team to turn this feature on. e-SignLive has several features: groups, fast track, delegation, attachment uploading, KBA, etc. that can be turned on or off to be made available to users on your account. Take a look at the customer support page on for different ways to contact the support team: Let us know if you have any more questions!

- Michael

Director, Partner and Developer Technologies, OneSpan

Facebook - Twitter - LinkedIn

Hello! Looks like you're enjoying the discussion, but haven't signed up for an account.

When you create an account, we remember exactly what you've read, so you always come right back where you left off