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Hello! We has just started our production account with OneSpan for the use of OneSpan Sign, which was live as of 3/1/2023. Specifically, we had a sandbox account to test the integration with Laserfiche Cloud and I… |
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Hello, We started integration with oneSpan and our applications and we are now facing issue with callback notification service. We have 2 applications which can initate signing process in oneSpan (sales app and… |
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Hi,
How to send multiple document using API when creating the package?
Thanks in Adv. |
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Hi, resending a signing invitation doesn't work. Not in the Sandbox and also not from the Web UI. I actually don't believe I am making a mistake using both. Maybe the problem is in our package coding, wich however… |
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Hi, when my client opened the downloaded document in adobe, it is showing the message (see attachment). as of I know, once document is signed for partial … |
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Hi All, I'm starting integrating the signing platform through a POS application I've used other signing platforms but the name of the entities seems to be different so I'm quite puzzled about where/how to start. … |
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Share from support ticket: What is the international SMS phone number format for OneSpan Sign? |
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Hi, I received the following message during the eSign. Could I know in what situation I'm receiving the message below?
Could not create a new package. Exception: Could not upload… |
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Hi , I have a package (see attachment for the package details), there are 2 signers required to sign the package (1st signer required to sign form 6249 and… |
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I use the event notifier with a Iframe (https://community.onespan.com/documentation/onespan-sign/codeshare/esignlive-event-notifier) for couple years in my projet and when I have configure it initially the event to check for completion… |
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I have set up the option for signers to have the option to decline, but I do not see this when we test it. Occasionally, a document is forwarded for signature, but the final approver does not want it signed for various reasons. We would… |
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I have run the UI based transaction report and only the sender information is provided in the excel file. I have run the delegation report which only provides me the delegation activities, nothing transaction level related. |
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Can the validation error message be supplied in some way when doing external verification? |
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Hi, I created ADA transaction via API call, and when I tried to click "confirm" button" during signing ceremony, it showed error as attachment, any idea what's wrong? I attached document and create package payload as… |
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Hi, I am trying to resolve an issue when using iframe to load the inPerson (where all parties can sign in same URL) signing URL in tablet (iPad) Safari. I wonder if there anybody facing this same issue before and have the… |
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Regarding document extraction, I read the following information from your website, and doesn't mention not support for text area, So what's the tag should put in the PDF file… |
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Looking to figure out if there is documentation or a reference to the maximum number of signers/recipients one can have in any given document. |
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Is is possible to add a new signer to a document which is already signed? I tried with below code PackageId packageId = new PackageId("orB4GBrQKn33YIF6XJFgDMGdkb4="); ossClient… |
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Hi Team, |
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Hi Duo, I was trying to send the transaction to sender for signing as well. In some of the instances in our use cae, there might be a case where the sender also needs to sign the transaction. If I am not wrong, I had… |
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Hot topic
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Normal topic
Hi, How OneSpan extract the text tag field from PDF? for example: for Acrofield PDF, we are using itext to read acrofield as PdfReader.getAcroFields().getFields(), do you know how to read text tag using itext?… |
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https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/using-javascript-event-notifiers
For the events listed as "Can Event Be Temporarily Stopped?" what does that mean? … |
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Hi is there a way to add information to the signature reason that is shown on the PDF when viewing the signature properties? |
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Hi Duo; Can you share the link to the most current ADA Compliance documentation and the most current VPAT? You can send link to the email registered to this account. Thanks!
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