Topic Replies Freshness Views Users
Javascript Event Notifiers

https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/using-javascript-event-notifiers

 

For the events listed as "Can Event Be Temporarily Stopped?" what does that mean? …
Signature reason additional information

Hi is there a way to add information to the signature reason that is shown on the PDF when viewing the signature properties?
VPAT and ADA Compliance Documentation
VPATADA Compliance

Hi Duo;

Can you share the link to the most current ADA Compliance documentation and the most current VPAT?

You can send link to the email registered to this account.

Thanks!

 
Add document to existing package

I was trying to add a new document to existing package and got the following error

Cannot edit or delete package.","name":"Access Denied"

I serached the forum and found out that the package should be in draft state,…
Text tag name

I have one question regarding Text tag, can we define a name for a text tag?

For e.g, in the below text tag, can we set a name as well? So that when we retrieve the value we know that the…
Does anyone disable any auditing in MS Dynamics for OneSpan?
One Span SignDynamics

I would like to know if anyone has or disables any of the auditing that OneSpan enables in MS Dynamics.
 

I would also like to know if there are any repercussions with disabling auditing for OneSpan in MS Dynamics…
Transaction export and download tool - Bulk Download Transactions
Java

Good morning,

I am an insurance administrator and attempting to use the Bulk Download Transactions tool that was provided to me by OneSpan Support. We have over 500 new employees that are required to sign their benefits…
Exception "EsepCommand failed and no fallback available."
Good afternoon, My team is using the On-Premise version of ESignLive. This weekend, we updated one of our environments from version 6.2 to 6.5. We have done this in the past to the lower environments more or less successfully, however…
Injecting field values

Hi,

 

I was reading thru the injecting field values on this link https://community.onespan.com/documentation/onespan-sign/guides/feature-guides/developer/injecting-field-values?origin=developeresignlive.
Notification Email Control

Regarding this thread https://community.onespan.com/forum/disable-email-notification-signer

Have there been any additional controls added for email notifications? Specifically, we would like to disable email notifications…
OneSpan Production Redundancy

Got a notification that OSS-US-PROD-2 will be upgrading OS during a 3 hour window and it made me realize I do not have enough knowledge about the OneSpan production environment to know what this means for us. I see…
OAuth resource delegation
OAuthdelegationauthorization

I am writing an app that will hypothetically integrate with OneSpan Sign. I would want the users of my app to be able to log into OneSpan Sign and grant my app permission to create Transactions in their OneSpan sign account on their…
Sending documents to multiple users
onespan sign

Hello,

If you send several documents to a group of people, will each person see only the document they need to sign or do they see everything?  If the later, is there a way around this?<…
PCC ( Personal Certificate Client )

Hello there,  I do not believe we ( Vancity ) are using PCC ( Personal Certificate Client ).  Please provide your confirmation.
change existing account email ID
onespan signaccount emailemail change

Hi,

How would I go about changing the email address associated with my OneSpan account?
Document extraction for List

Hi ,

we have the client want to have list in the document such as Jan, Feb, Mar in the list (see the attachment), I am able to create the list from sender UI. but…
Delegation Tool
delegation Tool

We have not been successful using the Delegation tool. We get an error when testing the connection. 

The account doesn't have Manager type or an Admin Role.

The account is [email protected] in SBX 2 and it does.

…
Email and Phone Field
#emailemail

I have certain templates that I have to list the client's email and phone.  I know that the FIELDS has some of the signer's info like Signer Name, Title, and Company, but can you also add Signer Email and Signer Phone? That is…
Bulk Send - SMS or Q&A

Hello,
Can you include SMS or Q&A in a bulk send.
If so, how would this look like in the CSV file.

 

Thanks,

Norbert
Multiple Captures

Guys,

With the new FromFile aspect of things, is it possible to have 2 captures on one document? Can I have one fromfile capture and then one capture that is loaded from the handdrawn element?
Signatures not trusted

Whenever we download completed signature documents from the platform and open them in external PDF viewers such as Adobe Acrobat, the signature fields say there is an issue and that the certificates are not trusted.

Why is…
OneSpan Sign Developer: Transaction Export & Download Tool (CONNECTION ISSUE)
TransactionDownloadTool

We are trying to use this tool to download all the documents and test summaries of the application. However, when trying to connect through the channels offered by the system, it throws us the following error.
Event listener help

Hi, I created a console application (using .NET SDK) to retrieve field values and save them to a SharePoint list, but I would like to set it up to run whenever a package is completed. Would I use an Event Listener for this purpose? If…
Set an external reviewer for an attachment in a sign transaction

Hi, I would like to know if there is a way to set an external reviewer (different from the user that creates the transaction) who would check if it is correct a mandatory attachment for a signer. This reviewer would also need to receive…
Signed and all signatures valid. Document was updated after signing.

I keep getting this message "Signed and all signatures valid. Document was updated after signing."  Nothing was updated, just downloaded the document.  Is this valid?  It has been rejected by a vender because it looks…