Topic Replies Freshness Views Users
Normal topic

Trying to upload 13 senders but get the attached error, why?

 

Normal topic

Is it possible to create a template and only share it with certain senders?

Normal topic

I'm trying to get a senders API Key for CA production do I have postman created correctly?

 

 

Normal topic

What's the difference between click to sign or sign (in person)?  

Hot topic
We are Generating the documents from another vendor WK(Wolters Kluwer) and passing it to onespan Esign.But we are facing issue while mapping the X/Y coordinates. Because top/left fields of e-sign are calculated from top left of the page…
Normal topic

Valid sender requires both a first name and a last name, but what about when the sender is a company or only has one name. There is no ability to leave one blank.

In the OneSpan UI, first name and last name are both required…

Normal topic

Hi Team,

We are consuming onepansign RET API to create transactions. Can you please provide answers for below questions?

1. "RequestDescription" parameter from JSON request is not getting used anywhere in the…

Normal topic

Hi,

I have a sender account, when I login, I can change my language in the right upper 'language' dropdown list, once I changed, is this new language saved to my sender profile? if so, where is the sender profile? can…

Normal topic

Is it possible to have a bar code placed on the evidence summary document?

Normal topic

Hi,

 

I have a scenario where I would like to create a group of 2+ signers and require 2 of the members of the group to sign in multiple locations.  From reading the documentation with the APIs and looking…

Normal topic

Have tried every possible parameter to PackageService getJournalEntries that I can imagine and every value returns a 404. I added several notary journal entries to package ArdXvFMXC6rdEW6lpzHYhb4T1Pk= can you tell me the…

Normal topic
Specifically the check-box that ensures automatic email delivery of final signed docs. This is over-written each time to a default un-checked setting, which adds an extra step to the package creation process for user-driven signing.
Normal topic

we get attached error:

 

error=redirect_uri_mismatch&error_description=redirect_uri%20must%20match%20configuration

Normal topic

Hi Team,

We are using .net rest api to create transactions. We have one scenario where we are getting error from OSS:

"technical":"EsepCommand failed and no fallback available.","messageKey":"error.internal.default",…

Normal topic

I was a bit surprised to find the PackageService.updatePackage only updates package-level properties and does not deal with the complexities of adding/removing/updating the signers and documents. Given that, I am wondering if it would…

Normal topic

Hi Team,

 

Can you please help us to prepare the JSON request for below data. We are using REST API with .NET.

Please find attached document for the details.

 

Thanks,

Normal topic
Using REST API to create the package along with the documents and return a response package id. After that, we initiate a REST API signerAuthenticationToken passing packageId and email address of the signer which then redirect to an…
Normal topic

Hi Team,

We have below types of documents in the create transaction request.

1. Sign  2. View   3. Accept

Please clarify below questions:

1. How onespansign handles…

Normal topic

Has anyone have a preference in which browser to use in preperation for OneSpan stopping support of IE in 11.39?

Normal topic

I know that SMS is considered two way authentication but is QnA considered to be the same?

Normal topic

Hi,

Could auto email reminder configure at account level? if yes, could you please show how to configure it?

Thanks

Wendy

Normal topic

Is suppression different than blacklisted if so what is suppression and why would someone need to be removed from the suppression list.

Normal topic

Hi

Just checking if there is any new techniques for email journalling.

We are in an industry that requires a record to be kept for each email communications. For the email originating in OneSpan SIgn accounts, we…

Normal topic

How can I embed a button labelled "version française" within the email template so users can click on the button and see the French version of the templates.

Currently for the account.invitation…

Normal topic

If our account owners are all in Toronto but our senders are across Canada  do you suggest that senders set their own personal profile timezone?