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I have a Dynamics CRM which matches the Statuses of the ESign Packages and I need to reconcile them. Right now there are 28 Transaction in my Inbox, 16 Documents in Draft, 0 Archived and 29 in Trash. That's 73 Transactions total. What I…
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We would like to not have a button to send to mobile on our HANDDRAWN signature block. Couldn't find option on sig block, any way to disable mobile signing anywhere else?
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Is there a way to turn off signing order when creating the package in the .NET SDK?
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Hi! (I am reposting as for some reason my post was deleted) I a not able to create a package from a template as I receive the following error message : Could not create a package from template. Exception: The remote server returned an…
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We are trying to upload the attached PDF (eF2 - Sign.pdf) to eSignLive as a document to sign. It contains a signature block embedded in it. The error we get while ww upload it from eSignLive portal (image attached herewith) is the same…
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Hello, I have generated the below esignlive token, but when trying to access it, getting this message "Your authentication token has expired. Tue Oct 09 15:54 UTC". I can access the package from esignlive portal but not from the…
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We are using the designer functionality in an iframe inside our application as described in the below reference, Reference : http://docs.esignlive.com/content/c_esignlive_integrator_s_guide/sdk/e_preparing_documents/designer.htm …
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Hi There, According to the requirements we have, if a person doesn’t completes the purchase by paying but has signed the documents, if that person comes back again after certain number of days, he needs to do the whole transaction…
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Hello, I have a document that requires signatures from multiple signers. ALL signers have to sign the document. After the last signer signs the document, I need to update a single "effective date" area in the document with the LAST…
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Hey there! I have a transaction with ExpirationDate with 2 signers (with sign order) and are required Attachments. When Attachments are required the transaction does not automatically change status Complete, soo after all signers sign…
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Hello, Does anyone happen to have the sample code to update field values in bulk? We learned that UpdateApprovals function call update multiple signatures at same time: client.ApprovalService.UpdateApprovals(updatedPackage, documentId,…
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Hello Team, Is their a way to update package builder after package is build. We did not find any relevant methods. Thanks, Navya.
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What is the recommended way to update a package to use the new filled document? Should I delete the package and create another one. I'm trying to update a package but the document inside is never updated and stay the same as when first…
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Hello, We have a workflow, where we need to auto sign and fill a text field, without editing the package. Is there a way to do this using .NET?
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Hi, I am trying to update a LinkHref of an existing package that has been sent to the client, I use the updatepackge function for the same, I did not get any error in the response, but the new value is not reflecting in the package. Can…
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I see in your .net SDK documentation that you can setup the push notifications by running this code: eslClient.EventNotificationService.Register(EventNotificationConfigBuilder.NewEventNotificationConfig(URL) .WithKey…
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Hi all, We are currently using SDK version 10.13 and accessing through the portal at https://sandbox.e-signlive.com. We would like to move to using the new portal at https://sandbox.esignlive.com. After looking around some, I couldn't…
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Hi there, Our team is finally ready to update to the newest version of eSignLive. From what I remember, the url changes. Right now we are using the version that is in "apps.e-signlive.com" I think the new version is with the "esignlive…
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I have downloaded the new SDK version 11 and installed it in my application. I have updated my api key to the new one I received when I created a new sandbox account. I have updated my code to call the designer and signing urls. However,…
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Hello, Is there any way to browse and upload an image file with handwritten signature in eSignLive account using any tool or API? I checked there's one tool using 'JAVA' but I am looking for '.NET SDK'. Thank you.
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Can one use the API to upload an excel document with tags in it?
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Hello, I am currently using VS Community 2017, I am set as a Manager within eSignlive, and I am in the US. I downloaded the .NET Usage Report.cs and put in the address https://apps.esignlive.com/api and I put in my API key. I downloaded…
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Good Afternoon, i am currently in the process of updating one of our Applications to include ADA functionality. This application is pointed at the cloud implementation. my test is going against https://sandbox.e-signlive.com The…
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Our client is receiving the above error message when trying to send a package. We are not creating and sending a CustomID, so not sure what the problem is. They only receive this error periodically. Here is the log file error: 02/28/2019…
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We currently use subaccounts and to get the role of a user within a subaccount we have to check within each subaccount to see if they have access using the REST below

/account/senders/{senderId}/account/{subaccountId}/roles"<…