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We are implementing Conditional fields.  I am starting by trying to get our existing text tag to use the fieldName.  From the documentation, I see this syntax  {{esl_SignerAutograph:signer1:Signature}} .

Using…

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Is it possible for me add a custom attribute to the payload we receive during the callback even notification? I have multiple applications using event notifications, so I'd like a custom attribute to indicate which application the…

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I'm using text tag extraction to place a required text field like this:

{{*esl:signer1:textfield}}

Is it possible to customize the validation message that appears if the user does not enter a value?  It…

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We want to use bulk sign to be able to sign a document for a signer

your SDK only supports passing signer Id + package ID

Is there a workaround to pass document id

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I have been using the .NET SDK solidly for about 6 weeks with no issue. My coworker mentioned 2 weeks ago that one day he suddenly could not create a signing package when he could the previous day. I could not reproduce the error (below…

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I have seen the example of GetCompletedPackagesWithinDateRangeExample.cs in github from the following link
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For testing I have minimized the attached PDF to just have one field, a single pre-labeled signature. Similar documents work fine but this particular one gives me a “noApprovals” message when trying to run it through…

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Hello, I tried to make an API call to retrieve incomplete SENT packages, but the results included a COMPLETED package along with SENT packages. All COMPLETED pakcages were not returned, just one was.  Here is the call:

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Hello, 
 

I have a scenario where I have a signer that is attached to a package but does not have fields to sign on a document. I am able to generate the url for the signer using this line of code in .NET

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contract is a class with accessible properties that have been populated by this point and is a parameter being passed into the call here.

All the text anchors have been verified in the starting doc...

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Hello!

After a Package is Completed its available at the plataform the option to manually Archived the transaction . Ok with that.

But those the plataform do any "Auto Archived", like after X days of being Completed…

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Hello,

We're using the .NET SDK for OneSpan Sign. When creating a package, we're receiving a message that we've placed an object (presumably the signature) outside the page boundary. The full error details from the SDK…

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We have PDF forms in our system that contain "Date" areas. Some of these Date areas contain a single line for which the Date would be placed above. We have other forms where the Date area was pre-populated with the Forward Slash…

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Hello,

We used to see the Navigator option while signing the document but now it is now showing in SandBox!!

 

Thanks

Nehme

 

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Hey there! I have a transaction with ExpirationDate with 2 signers (with sign order) and are required Attachments. When Attachments are required the transaction does not automatically change status Complete, soo after all signers sign…
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Guys, We've noticed on a few occasions that when you guys update your sandbox it almost always breaks our account that is tied to a Vault. Because of this it stops our workflow until the issue is resolved. Since we have more than one…
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Hello, What is the limit for the signer email field. When we are using email more than 50 characters, we are getting an error. Thanks, Nehme
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Hello, I have a package from esign I want to decline using my mobile, I can see the decline option but can not click ok button or able to write the decline reason. please advice. Thanks, Nehme
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Hello, I'm using your .NET SDK, version 11.20. I have read here: https://www.onespan.com/blog/onespan-sign-release-1118-enforcing-signature-capture-signature-level?_ga=2.154275704.1343324496.1576399843-896096308.1544024362 that: In…
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Hey there, im having a problem with IsRequired propertie: 1 - Through the management console I created a DocumentTemplate (X) where I define all the fields and properties such as IsRequired. 2- Using the API im building a…
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Hello, I am getting this error while generating eSign: Could not create a new package one step. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.e-signlive.ca/api/packages. Optional…
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Hi team, A datepicker field, normally looked like below in JSON, where the "pattern" field represents the format:
{
  "name": "",
  "type": "INPUT",
  "binding": null,
  "validation": {
    "errorMessage": "",
    "required"…
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I am working with authenticating Signers in the ceremony and when we try to set the signers to the default option (email) -- the package creation returns with a 400 error. This is the return error Could not send the package. Exception:…
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Hello, Does anyone happen to have the sample code to update field values in bulk? We learned that UpdateApprovals function call update multiple signatures at same time: client.ApprovalService.UpdateApprovals(updatedPackage, documentId,…
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I've been having a bit of trouble connecting to the Canadian sandbox environment. The specific error message I'm getting is: "Could not get package. Exception: Object reference not set to an instance of an object." Here's the code …