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Hi there, I'm trying to delete a document in python but I'm getting this return:

400 Client Error: Bad Request for url: https://sandbox.esignlive.com/api/packages/TAv__TLL2MOR_bMTDTnmiq0boLU=/documents/28

I don't…

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My company has a need to retrieve the actual signing stroke data that results from a CAPTURE type signature. It appears that this data is available already, but I cannot find documentation for the format of that data.

In the…

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As described in this post https://community.onespan.com/documentation/onespan-sign/guides/sender-guides/user/configuring-recipients  we can configure some "personal message" for the Recipient. Just want to know where this …

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We are facing this issue intermittently in production.

We have a grid on our template which includes set of `Country Code` and `Phone Number` fields. 

The issue is - after package is…

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We have been using oneSpan for around 2 years now and we weren't facing any issues with adding documents to a package but recently when we're trying to add certain pdfs, we are getting an error - "The number of Pre-Verify results does…

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Hello,

We're developing an application that's connected to the Onespan Sign Sandbox and we're experiencing the following problem: we're using a token authentication policy when connecting to Onespan, and intermittently, we get…

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Hi there,

I've been finishing through all the threads and guides but not sure what was wrong with my code. Please see attached txt file & screenshots.

I've used logic apps to convert the PDF file to base64…

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Hello, I need to send multiple documents, I saw this post: https://community.onespan.com/forum/adding-multiple-documents-meta-data And in this post it informs that it would not be possible, but it is from 2018, is there any current…

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Hello. This is not working. I tried below code and get this error message. I am trying to download an in progress transaction since this cannot be done in the UI. I tried the below code but am getting the below error message. Can you…

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We are in process of replacing SDK with REST

We have following scenario with SDK where we give signer email and retrieving signer details as below shown JSON object
 [ { "signerStatus": { "signerID": "string", …

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Hi, I am sending the following request:

import requests


def generate_embedded_signing_url(api_key, package_id, instance_url):
roleId="63f942c0-8c00-4733-8c96-8275b9100555"
url = f"{instance…

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PL SQL send pdf file via rest api

Getting below error while trying to send pdf file via rest api using Oracle utl_http

Response> Status Code: 500
Response> Reason Phrase: Internal Server Error

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I have attached my JSON code.

I need OneSpan to redirect to a success link if possible after signing. I did some searching and found that instead it would be a button to go to the success page but a redirect is preferred.

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If the 'Signing completed' or email.complete is scraped for the Download link - it doesn't directly download the package. Instead, it opens the OneSpan link which has a Download button when clicked downloads the package. But, using the…

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We are in process of changing OneSpan SDK to OneSpan REST
 

In SDK we are retrieving the status using GetSigningStatus(objPackageId, signerId, null) which giving us 'InActive' status as output…

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We are in process of changing OneSpan SDK to OneSpan REST and have different operations like AddDocument, PackageCreateAndSend, UpdateDocument etc.

Can we get some good document or any references that helps our…

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We are in process of changing SDK to REST in our project
Need help mapping the SDK methods to REST, In SDK add document we have SignatureFields, Signature Editable fields, Initial Fields and AcceptanceFields?

Could…

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Hello. I am new to using Onespan Sign API. I am using Rest API and Postman to enter and execute the code. Please see the below code. I am trying to add a field onto an existing package id. I have included the details below. How do I add…

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We are attempting to make fields read only in our OneSpan package.  We are trying to use the API to mark them.  We cannot find the way to mark dates read-only.  
The preference would be to mark them read only using…

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I checked the guides and no matter what i do i am getting the error below on postman the url i used was https://sandbox.esignlive.com/oauth . I have created an app and have the client id and secret with me, i want to know which URL to…

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Hello, I want to send a pdf file using e-sign. I sent a file (by creating transaction) using sandbox account manually and I want to do the same via rest api. Could you please share the anonymous block or wrapper program to call send a…

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I'm trying to place signature using the text anchors in Payload in API Body by referring the blog(OneSpan Sign How To: Using Text Anchors | OneSpan), but I'm…

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We are trying to add validation rules in our consuming application. Could you please share what are the validation rules ( Max length, format) on the phone number that we use for authentication (please see the screenshot attached) ?…

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could you please help me why i'm getting this error, here i want to request for signing only one document and one signer. Attached the file for which i'm testing.

 

{

"documents": [

{

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Hello Duo, 

Here is our use case scenario: 

As I was testing my onespan integration into our system, I have recently found that the custom fields are bound to one particular recipient and at the time of…