Package with only recipients

Posts: 21

Package with only recipients

Tuesday, August 27, 2019 at 06:09am

Hi team, Our client is asking what status a package would reach if there were ONLY recipients (no signatories in the package). Does OneSpan Sign system track when the recipients open the package? Does that count as “Complete” for that receiver? Thanks in advance!

August 27 Created

January 21 Last Updated

4 years ago Last Reply

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Duo_Liang

Reply to: Package with only recipients

Tuesday, August 27, 2019 at 11:30am

Hi there, In OneSpan Sign system, you can’t send out a package without signature, you would receive below error if you were trying to do so:

{
    "code": 400,
    "messageKey": "error.validation.sendPackage.noApprovals",
    "message": "Cannot send package without approvals.",
    "name": "Validation Error"
}

Hope this could help! Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer

Package with only recipients

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