Salesfoforce error message while connecting to sandbox accountThursday, June 23, 2022 at 03:12pm
I was able to install the connector on My Salesforce Dev-Org the app is showing when I go to the Admin page to connect to my OneSpan Sign sandbox I select the right environnement US2 sandbox (sandbox.esignlive.com) when I his connect a new window pops up to connect and I have the following error message :
this happens both when I try with my credentials & API key
I was wondering if You guys would be able to help
Reply to: Salesfoforce error message while connecting to sandbox accountMonday, June 27, 2022 at 11:05am
I believe that a SFDC dev and prod environment has to be linked to an OSS prod account (or at least used to). SFDC sandbox is the only environment that can connect to an OSS sandbox. I haven't found this in the documentation, yet, but if you could try setting up a sandbox SFDC account and testing this out.
Director, Partner and Developer Technologies, OneSpan
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