Which characters are considered INVALID by OneSpan for KBA or Recipient?
Friday, January 29, 2021 at 03:02pmI have the following text fields in our web interface to be sent to OneSpan
Recipient text:
- First Name
- Last Name
- Title
- Company
KBA text:
- First Name
- Last Name
- Address
- City
I can enter any non-alpha character in these fields.
Which non-alpha characters will OneSpan NOT allow for a recipient or for KBA fields
Reply to: Which characters are considered INVALID by OneSpan for KBA or Recipient?
Friday, January 29, 2021 at 05:32pmHi Clayton,
Was the error page displayed when you tried to access the signing ceremony? Was the signer KBA status updated to "INVALID_SIGNER"? Was it different from the normal error message if the KBA data is incorrect?
Because you are developing on on-premise environment, I may not be able to test the exact same environment. However, I believe OneSpan Sign does support non-alpha characters - if you did a quick test with the same package but without KBA setups, you should be able to sign successfully.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer