155 results matched your search criteria
Forum topic
OneSpan Sign
Hi,
I've come across a situation where a signers signing status for a particular document does not get updated when the document is declined.
It can be reproduced as follows:
1. Create a package with 1 document and 1 signer.
2. Enter the signing ceremony and decline the document.
3.
Forum topic
OneSpan Sign
This is what we are seeing - please let us know if it is expected.
Forum topic
OneSpan Sign
Hello,
I could see the package is still in progress even though all the signers have completed signing all the documents. We couldn't understand why it happened. Could you please help me out with this.
packageid: "RhfCTrfhhO1UKS2A1rQU6FFto_8="
Thanks,
Sushma
Forum topic
OneSpan Sign
I'm wondering what kind of "out of the box" options eSignLive may have to facilitate a requirement of ours.
We are fulfilling the role of sender and the signers are (obviously) filling the role of signer, but what if we had a 3rd party who was not either a sender or a signer but is interested in kn
Forum topic
OneSpan Sign
Hi Team,
I have Created a package using "REST API" which has two signers , And when any one of the signer is "Decline" the document the other signer status is also getting "Decline"
Basically i should get the one signer Decline And another "SIGNING_PENDING"
API URL : https://sandbox.e-signliv
Forum topic
OneSpan Sign
I'm using sandbox.e-signlive.ca.
On this platform I get this behaviour which in my mind is unexpected.
I have created 3 packages. All 3 packages have 2 signers.
Forum topic
OneSpan Sign
If I create a package with a signer that is assigned no signing blocks, that singer's status is SIGNER_COMPLETE. This is good, as it lets me know that signer is a reviewer and has nothing that needs to be signed.
Forum topic
OneSpan Sign
We have a service setup to get the "SIGNER_COMPLETE" notification but we need to iterate through and see who has signed and who hasn't. Is there a way in the .net code to get which signers are complete or at least which documents they have signed in the package?
Forum topic
OneSpan Sign
One of our customer is currently working on rewriting their functionality for changing a package status to Draft, and they are running into some issues with getting the sdk’s functionality to work.
Here is the code that he has written so far, as well as the Logging outputs that he