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I have a workflow that was previously working but is now terminating the workflow with messages "Failed to send documents for signing.  For more details see the logs in the windows event viewer"

The only logs in the event…

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Our Onespan integration is only with Laserfiche and we have updated the Onespan database schema after our migration to Laserfiche version 11.

We have run the installer file on our servers and created the new database schema…

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Hello,

I'm testing the "Integrating Secure Channel Based Authentication via Cronto" flow on the Sandbox, using the Android app as an authenticator (DIGIPASS Long SV.apk).

I successfully called /users/{userID…

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I am having a problem with the Laserfiche Connector:

I select a document in LF then click "Send with OneSpan"

The document shows in the list of Documents on the Create New Transaction screen.

I add the…

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After installing, "Send with OneSpan" is visible via Webclient on the "Custom Actions" & elispis tab.

When clicked, "Something went wrong" displays after 15 seconds.

The Event Viewer (Application) shows the…

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Hello,

I am testing out Rest API throug Sandbox,  For this i configured the push notifications using the web API Key, acordingly to the guide "Building Orchestration app for Android.pdf" but when I consume the Service …

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When scanning CRONTO using onespan app, I keep getting error message "invalid activation parameters".

The activation password used to create the CRONTO(Hex) was from an offlineMDL registration.

Is there a special app…

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I am trying to connect OneSpan to LaserFiche followed instruction precisely, however, I am getting error message 

Missing prerequisite please see log.

Log file attached.  Any help on this would be greatly…

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Hi,

I am testing on the Sandbox the /generate-votp service I successfully tested the Email Flow, but when i tried to test the SMS  i recived the following error:"status": 500, "error": "Internal Server Error", "message": …