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Hi Duo,

I ran the formula and received the below response, which I believe means that the refresh token is correct. Do I need to go to OneSpan Sign's API Access and create a Client App or go to Event Notification and enter a value for the Callback Key?

<OAuth>

<access_token>00DDExxxSdGjpQNsOl4dZPrO</access_token>

<signature>s3sMOx0xxvwHig=</signature>

<scope>refresh_token full</scope>

<instance_url>https://xxx.sandbox.my.salesforce.com</instance_url>

<id>https://test.salesforce.com/id/00DDE00xxMYAZ</id>

<token_type>Bearer</token_type>

<issued_at>1685036843486</issued_at>

</OAuth>


0 votes

Hi Duo,

I tried each of the below urls, but each returned with the 401 error. I have added the current set up I have as well:

https://login.salesforce.com/services/oauth2/success

https://test.salesforce.com/services/oauth2/success

https://xxx.my.salesforce.com/services/oauth2/success


0 votes

Hi Duo,

 

I created this package a few minutes ago, along with using the data.origin as 'OSS'. '9_AKM_M8RpYA9SSrDvXkz6w6DJ0=' I tried to manually create all of the relevant Onespan custom objects in Salesforce, but if I try to view the package, I get the attached error.

I don't see any errors from the account email we have, but we still don't receive any Event Notifications from packages like these. Just to clarify, it seems like, in creating transactions from Apex Code, then OneSpan will not create or write Salesforce custom objects for that package is that correct?


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Hi Duo,

 

Gotcha, that makes sense then. But to follow up then, is there a way to have those keys connected so that we don't end up with the 'Cannot View Package' error? I have a feeling if I can connect via apex the same way the users who manually create the transactions do, it will work.

 

I keep querying in Salesforce for any Event Notifications records to be created. I only see ones from users who manually created the transactions on the OneSpan VF page, but there are none from the apex driven ones.


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