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We seem to be having an issue where we don't seem to pull in any of our recent test files using either the GetPackages or the GetUpdatedPackagesWithinDateRange.  We DO get results using those as lo

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Reply to: Not seeing all packages when polling OneSpan

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As far as I know, we should all be using the same API key, though it may be possible that we are using different ones.  Unfortunately, the group that created the process that sends the packages to OneSpan is separate from our group, so it is possible they have a different key for their development compared to ours.

As for examples, here are two packages that I am able to get back when using either of the two list retrieval functions:
VJqqH6QjyHXAX9WodFnKEJN_-HQ=
qFBZI4rcdDN19xksUUqj6fDdluk=
These are also the only two packages that get returned if I look for any packages from last November till now.

And here are two examples that we made more recently that I am able to access using the package ID directly:
hLpyBF3bZ7Y5vjqpLg82dQ7rGG0=
M6DIuvQq8SHxraGD3AjZccRe7wY=

 


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We seem to be having an issue where we don't seem to pull in any of our recent test files using either the GetPackages or the GetUpdatedPackagesWithinDateRange.  We DO get results using those as lo

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