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I have a workflow that was previously working but is now terminating the workflow with messages "Failed to send documents for signing.  For more details see the logs in the windows event viewer"

Hello,

 

I have downloaded the connector located at https://www.onespan.com/integrations/laserfiche but it is looking in the registry for v11.0

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Reply to: Laserfiche Workflow to Request Signature Failing

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I found the issue Duo!

 

Our signing workflow uses tags instead of a template and an update to our forms process was preventing the signing page with the tags from being included in the file being sent to OneSpan.  OneSpan didn't know where the signatures were supposed to go so it saved as draft and couldn't send for signature.

Pointing me towards the draft got me looking in the right direction.

 

Thank you!

 

Jim


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I have a workflow that was previously working but is now terminating the workflow with messages "Failed to send documents for signing.  For more details see the logs in the windows event viewer"

4 5 months 3 weeks ago 74
Profile picture for user Duo_Liang

Hello,

 

I have downloaded the connector located at https://www.onespan.com/integrations/laserfiche but it is looking in the registry for v11.0

2 2 years 2 months ago 42
Profile picture for user Duo_Liang

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