kamranwali's account

Hi Duo,

Thanks for the reply.

We are in the final stages of testing all our requirements.

I have one more question regarding completion email, how we can disable the email thats triggered after signee signs all the documents? We do not want to send any email when one or all signees sign the document.

I couldn't find any setting in the portal, I can see a setting where we can remove the download button but our requirement is to not send any completion email.

Thanks,

Kamran

Hi Duo,

Yes signers custom id was the issue, thanks for you help.

kamran

Hi Duo,

Removing the space worked.

When I am clicking on your blog post is returning 404, the url doesn't seem to be correct.

I have one more question, can we remove the date time stamp from the signature, to explain the question I have attaced a screen shot.

We already have a field to show the date so we want to remove the date time from signatrue.

Thanks,

Kamran

Hi Duo,

Thanks for the reply, when I use Api key instead of clientid and secret it worked.

The issue is we have to use two types of authentication now, one for downloading the document data and other for all the other operations.

Yes If you can raise a ticket so that we can only use only type of authentication.

Thanks,

Kamran

Hi Duo,

 Changing the order worked.

Thanks,

Kamran