sranga23's account

Hi Duo, For the scenario I basically added one condition to my existing package building code. I had previous code which was SignatureBuilder signatureBuilder = null; signatureBuilder = SignatureBuilder.SignatureFor(signer.Email); signatureBuilder.OnPage(page) .AtPosition(left, top) .WithSize(width, height); After this I added the following 3 lines if (signer.SignerIndex == MaxSigners) { signatureBuilder.WithField(FieldBuilder.SignerName().WithSize(0,0).AtPosition(left,top)); } Here MaxSigners = 4 when my agent has to sign and his SignerIndex = 4 always. However, I get the following error Silanis.ESL.SDK.EslServerException: Could not send the package. Exception: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.e-signlive.com/api/packages/03xI-6vP277elJk4h2kfiXwzuhs=. Optional details: {"messageKey":"error.validation.sendPackage.noApprovals","code":400,"message":"Cannot send package without approvals.","name":"Validation Error"} ---> Silanis.ESL.SDK.EslServerException: The remote server returned an error: (400) Bad Request. HTTP POST on URI https://sandbox.e-signlive.com/api/packages/03xI-6vP277elJk4h2kfiXwzuhs=. Optional details: {"messageKey":"error.validation.sendPackage.noApprovals","code":400,"message":"Cannot send package without approvals.","name":"Validation Error"} ---> System.Net.WebException: The remote server returned an error: (400) Bad Request. Is there something wrong with this -- signatureBuilder.WithField(FieldBuilder.SignerName().WithSize(0,0).AtPosition(left,top)); Thanks

Thans Duo. You are right. I removed the code and put it back and get the same error so it must be something to do elsewhere and the only change is in the template to add more signers all of which fields are denoted as stamp elements. This is the package reference https://sandbox.e-signlive.com/api/packages/HEf62WmY_KyrZs0BARemrHyjC0M=. How can I get more insight into what the problem might be?

Thanks Duo. For this package there were two signers SIGNER28600874 and SIGNER0. SIGNER0 is the agent sih=gner. I am sending you the code.