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I have been asked to explore automation of a form that is currently hosted in Excel.  It includes some simple calculations (sums mainly).  Does Sign support calculated fields?

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Question on Remote Sign, where the signer receives an email. If the signing order is set, is OneSpan supposed to automatically email the next-in-order?

I have a setup with 2 signers. Using the Role index, they are 1 and 2. (I…

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Hi excuse my ignorance as I am migrating from Adobe Sign and

trying to use the text tags to trigger Signer1 fields in my uploaded document.

I have tried a few iterations of trying to get a Signer1 Signature field…

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I have one scenario: signer1 doesn't need to sign/accept any documents in the package, in the remote scenario, how signer1 start the signing ceremony to review the documents?…

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Is is possible to add a new signer to a document which is already signed?

I tried with below code

PackageId packageId = new PackageId("orB4GBrQKn33YIF6XJFgDMGdkb4=");

    ossClient…

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Anyone had problems opening esign packages using MS Edge?  Click opens new tab but returns a user back to the salesforce record without showing the package record

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Hi there!  It would be nice to specify that documents ALWAYS attach after a signing package is complete.  This currently has to be done per signer and in our industry, I want to ensure that ALL signed docs get sent to ALL…

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Hi,

I'd like to know how to create package with digital signature PDF form (see attachment), normally we have PDF form with Acro field. could you please share the API/SDK create package payload ?

 

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We have not been successful using the Delegation tool. We get an error when testing the connection. 

The account doesn't have Manager type or an Admin Role.

The account is [email protected] in SBX 2 and it does.

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Hi,

I am trying to resolve an issue when using iframe to load the inPerson (where all parties can sign in same URL) signing URL in tablet (iPad) Safari. I wonder if there anybody facing this same issue before and have the…

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Hi Team,

We are trying to integrate One Span Sign into our PHP Laravel application. We got the sample from the support team. But we are getting the following error when we try to create the package. Here we are using PHP CURL…

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Hi ,

one of the client saw the message "Signed and all signatures are valid, but with unsigned changes after the last signature" in the Adobe, any idea what it means?

I attached the form for your investigation.

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Hi,

We have the requirement to display the user whose email has bounced. We have used EMAIL_BOUNCE event, but that event is not having all the information it feels. Please propose a possible way to get the data during EMAIL…

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Hi,

I am not quite understand what is the difference between set documentPackageSettingsBuilder.withInPerson() and documentPackageSettingsBuilder.withoutInPerson()? withInPerson can only be set when do signing on site?…

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Hi,

In the package.settings, I set “brandingBar" : null,”, but somehow the logo is still showing when signer start to signing? what cause the issue?<…

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Support team says my html template is fine but why is this error showing when an invitation is sent out.

 

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Hi,

Can you please share some insights on my questions below?

1. Does OneSpan have some geolocationization capabilities?

2. Is…

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Hi,

Is it possible to get approval id for the signer without API call? as API call required API key, and we don't want to expose the API key. 

As in on-prem v11.25, once launching the signing ceremony via token,…

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I am trying to update the text field inside a document in my draft package via post and/or put api for updating the specified document. The response is coming 200 on sanbox but wheneve I tried to change the value of the text field, it…

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In Dynamics CRM, I'm not able to show data from custom entity to the document. I am using conventions for field mapping, but it just shows field name not the data value from Dynamics CRM entity.

In the OneSpan documentation,…

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Hi, We have a typical business case wherein the Admin Assistant creates a package for signing. The Signer is required to upload an attachment and sign the document. The package is then routed to the Reviewer who is required to review the…
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Hi, I'm just looking for the latest list of all available back office changes that can be applied to our accounts and can't seem to find it anywhere after searching the forums or the …
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Hi,

in the account setting for the below resource, can I put '"$RECIPIENT_NAME;" as the variable there? if so, could you please provide the sample?

sms.template…

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Where may I find documentation, code share, etc. for OneSpan version 6.2?

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Hi,

I have a sender account, when I login, I can change my language in the right upper 'language' dropdown list, once I changed, is this new language saved to my sender profile? if so, where is the sender profile? can…