| Topic | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Normal topic
Hello Team,
I face an issue, when in my application, I try to download the attached documents, which the customers have uploaded in One Span.
Actually it is not happening always, but it is quite often.
When the customer is uploading an… |
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Normal topic
need Certification to connect onespan api's from rest template. Could someone help me by providing one span certification . So that i can test from Rest Template . |
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Normal topic
I have done following steps for the mentioned package, please let me know if there is issue with the steps,
Step 1: package had created and sent with due date ‘2019-12-31T18:30:00Z’
Step 2 : I am Listening ‘PACKAGE_EXPIRE’ event and on… |
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Normal topic
Hi,
I'd like to know how to download the flatten version of signed document via REST API? does it also configured in the account level?
Currently, we are using something like the below, it's giving me unflatten one.
https://dev.esl.cibc… |
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Normal topic
Hi,
we upgrade SDK to 11.25 (was using 11.0.2), we noticed that the locale has been changed
in 11.0.2, when we sent 'fr-CA' to SDK, SDK will translate to api package as 'fr'
in 11.25 when we sent the same request, SDK translate to api… |
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Normal topic
Hi,
How do I get original signer id from new changed signer information (either using signer id or role Id) ?
suppose Signer A will delegate his authority to Signer B,
I want Signer A (original) Id by using Signer B … |
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Normal topic
Currently on an older version of Silanis/OneSpan for an Oracle based Financial System, and thinking about making a move to a different digital signature solution. One of the challenge I see is validating documents and requests that were… |
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Normal topic
Hi team,
One of our client is asking about this feature, which was used to be available in Classic Sender UI, while not yet implemented in New Sender Portal. Client is using Java SDK, so is it supported in Java SDK? If yes, could you… |
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Normal topic
Hi team,
If our application somehow missed the callback notification of declined event, is there any SDK function that can be used to fetch the details about signer who opted-out/decline and with what reason?
Thanks in advance!
|
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Normal topic
FYI,
We have received two emails,
1)
Dear Madeva,
You have been added as a signer to the eSignature at IBM package "ID-00001507".
.........
........
And it has Go to the eSignature at IBM package buton
after… |
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Normal topic
Please find following requirement
condition-1: We have three signers, need to be signed.
condition-2: if signer one and signer two had signed and signer three not yet signed, if the package going to be expired in one day then we need to… |
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Normal topic
Hi team,
I am trying to modify the package expiry date using Java SDK (11.21), even though I am getting 200 success response but it is not reflecting or updating.
Please find a piece of code which I have used.
… |
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Normal topic
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Normal topic
Our java application runs on WebSphere 8.5.5 and IBM Java 1.8
When attempting to connect to OneSpan the TLS Cipher negotiation is resulting in dropping down to TLS 1 which OneSpan then rejects.
So in the java sdk com.silanis.esl.sdk… |
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Hot topic
Hello,
While using Mobile Capture way of Signing approach, We get the signature placeholder right at the top of the document. It’s not in the place where we had placed it in the document. The Signature is however affixed correctly for… |
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Normal topic
I've a request for clarification on the proxy configuration options.
When should withHttps be used versus withHttp and what difference does it make? It isn't clear to me that it is straight forward as I've seen sample code showing… |
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Normal topic
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Normal topic
Hi team,
One of our client is encountering an "java.lang.UnsupportedOperationException" error when trying to update document visibility for a package. See their code snippet below:
DocumentVisibilityBuilder documentVisibilityBuilder… |
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Normal topic
As part of our use case there is a statement on a form where the client acknowledges receipt of a document. ideally there would be link on the document which the signer could sign during the signing ceremony if they wanted to review the… |
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Normal topic
Hi,
I am trying out the Text Tags for configuring the signing over the API and getting this error as I try to create the package and send. Can you have a peek - I suspect that it is something simple :(
This should be the… |
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Normal topic
Hi,
Is there a way to use the field extraction feature and also set the name of the (form) fields in the pdf to store the data.
In my PDF for signing I set the following:
Field [Title], Value [Project Manager]
Field [[Client… |
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Normal topic
Hi,
We need to send a document to one or more signers and then sign as a company (we are the last signer). Also, we need to write some info in the document at that moment. So, I added a textField in the document with no value when… |
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Normal topic
Hi,
I am trying to retrieve a signer authentication token to build a signing URL using the createSignerAuthenticationToken method on the AuthenticationTokensService on the EslClient within the Java SDK. I am passing in a valid… |
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Normal topic
Hello,
We are trying to determine which signatures have been signed with the following method:
eslClient.getApprovalService().getAllSignableSignatures(documentPackage, documentId, signerId)however we get the following error: … |
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Normal topic
One of our customer has an issue regarding - Chinese language at package level-.
Here is the details :
When they are sending the package with language code like below but it still setting “English” only in OneSpan. They have tried… |
