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Hi,

 

We have a scenario where there is extra long names and the Esign stamp is truncating those at about 70 characters. We need to retain the whole text for legal purposes. Is there a solution or work around…

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Guys,

I am trying to work with the new signer experience and I am seeing a few issues that I am not able to resolve as there does not seem to be any documentation on how to set these items.

1. Expand the documents…

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First time using the API. I have a document with 2 signers, and the first signer receives the email from OneSpan indicating the need to sign, with a 'GO TO DOCUMENTS' button in the email. But clicking on the link opens a page that only…

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Hello Duo, 

Here is our use case scenario: 

As I was testing my onespan integration into our system, I have recently found that the custom fields are bound to one particular recipient and at the time of…

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int the call to CreatePackage when calling the eSign rest api , we get 500 error from the server. EslServerException: The remote server returned an error: (500) Internal Server Error. HTTP POST on URI https://sandbox.e-signlive.ca/api…
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Hi Duo, I keep getting Unsupported Media type error below:

{"code":415,"messageKey":"http.status.415","message":"Unsupported Media Type","name":"Unsupported Media Type"}


POST {{TheHost}}/api/packages…

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Hello,

 

I would like to get the Evidence Summary of a completed transaction in Java.

I have checked this 

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Hello,

I am interested in creating a package with one document, which should be signed by one signer only.
No other signature is required on this document, by another person. 
After the document is…

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I have the following Approval being set for a 3 page document and the alignment is considerably off. What is the unit of measurement for the top/left/width/height values? I am receiving these values from a vendor so it may be something…
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API Rest allows me to create a sender in an account. I could verify this process by viewing the sender from Admin> User, but I could not assign it roles through API. Therefore, he will not be able to manage or generate a transaction…

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Guys,

 

I see that we now have the ability to load up a notary capture to the system using a png so now I have two questions.

1. Is there a way to upload a png file to the system as the notary capture…

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Hi, I'm trying to set up a demonstration project using the sandbox environment but I'm having troubles authenticating with the API. I initially used the .NET SDK to access the sandbox but when I hit troubles I decided to try and distill…
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Hi,

 

I tried using the API Key (specified under the Authorize button) from under the sandbox account (not the Client ID & Secret) with the swagger page (https://community.onespan.com/products/onespan-sign…

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Hi


We are able to create the package but the status was not changing to SENT. below is the sample request we are using to create the package and then updating the status.
 

We are calling the…

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Hello, I would like to know if there is any way to identify (without callback) delegation information and who delegates to who using REST API. I have firewall limitations that's why callback is out of the question. Regards, Felipe
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PL SQL send pdf file via rest api

Getting below error while trying to send pdf file via rest api using Oracle utl_http

Response> Status Code: 500
Response> Reason Phrase: Internal Server Error

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Hi

I want to add click to initial signature feature on every page of the document, except on one page where the signature type will be capture type.

This page(where signature type will be capture type) is not…

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Hi Given that a PDF can accommodate multiple Signatures where some of them may not be required , how can I format my JSON so that it does not crash? Using the sample PDF in https://developer.esignlive.com/forums/topic/simulating-rest…
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In doing some testing in my sandbox, I noted that if I submit a package with a signer with an invalid email address, early the next morning I got a delivery failure notification to my email inbox. I'm curious if there is a way to actively…
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Hi All, I followed instructions provided in https://developer.esignlive.com/guides/feature-guides/text-tags-extraction/ "REST API" tab Also "Code Share" hyperlink does not have any code sample to download. Using postman REST API client…
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Hello Team, Can we remove the signature that is captured @Package Level which we use to apply again on the further docs of that package. Instead of creating new package to capture new signature on Signer change. Thanks, Navya.
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Hi, I am getting the following error while connecting URL and application. ORA-29273: HTTP request failed. Below is the code snippet: UTL_HTTP.SET_WALLET('file:xxxxxx', 'xxxxx'); v_request := utl_http.begin_request('https://sandbox…
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Hello,

 

Since yesterday, when we try to create a new package in Sandbox US1 using Java, we get this errors:

javax.net.ssl.SSLHandshakeException: Received fatal…

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Hello All,

I want to implement OneSpan API in PHP website. Flow is simple. One user uploads the pdf document and another user will sign that document. I am not able to find any concrete SDK on github as well as on Forum.

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Hello, i'm a junior developer and it has been my second week learning Node JS so errors might be because of my poor use of Javascript. My problem is that after sending a request pretty much like in the example given on