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Hello Duo, 

Here is our use case scenario: 

As I was testing my onespan integration into our system, I have recently found that the custom fields are bound to one particular recipient and at the time of…

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Hello,

I received an error message on trying to create a OneSpan package with the error code: "The number of Pre-Verify results does not match the number of documents that were sent for verification."

I don't have…

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Hi Team, 

We have a requirement such that, when a document is sent for signature and signer opens it for the sign then signer will get a provision to select the Signature method of his choice. It can be a dropdown (or…

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Is it possible for me to test digital signing (smart card using the PCC) through the SaaS sandbox web interface?

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Can we remove "sandbox" watermark when we download individual files from sandbox environment

Background: Im trying to download the pdf files uploaded to sandbox environment and that file will used internally for processing

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Hello Duo, 

After going through the resources of onespan, I have found that there are list of templates we can choose for receiving onespan email message. We are particularly interested on an email notification from…

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As we know great functionality was added to the solution when the checkbox groping was created, but does it work with the REST API, how do you add the groups and conditions to it, to the call

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Hi Forum members

Where is it  defined the default page size for documents?

Can the page size be assigned different values per account?

We have 2 accounts in our OSS (on premise) and same document is…

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Hello Duo, 

Whenever we click the send to sign button, we are firing an event and  replacing the transaction created successfully response from onespan with a GIF image and reloading it. My question is whenever we…

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I'd like to know how to set document visibility when create a package by using REST API? could you please share a sample code?

Thanks

Wendy

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Hi Duo,

Hope you are doing well!

Just a quick question - Is it possible to have both English & French language in a single API call? There is an internal application called as 'AutoHub', and we are implementing…

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Is there a way to add a document to a package with a url linked to the pdf file?

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Hi,

I'm trying to understand how to inject specific values in one PDF. I tried the  information available in the link 

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Hello Duo, 

We are implementing sender account API key for creating transaction on behalf of the sender. While creating a sender's API key, I have found that if the sender ID is same, the API key generated is always the…

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Hello Duo, 

Our requirements: 

We will have a multiple subscribers using our service. Currently, we have one single account under onespan for the integration of onespan into our system. We are using the…

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Hello

 

When signer receive the email to sign the document and after clicking the link document is opening.

 

is there any way signer can adjust signature box to move to correct position…

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Hi - 

SHORT:  How to assign "RoleID" to SignerBuilder in vb.Net ?

In .NET we create signers using SignerBuilder and have been placing the ID in .WithCustomId(lcIDvalue) assignment.  Up to this point,…

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Hello!
I'm trying to add extra fields to a transaction through the REST API but I can't get the extra fields to show up.
So far I managed to add a free text field at the time of signing, but I can't get it to show the…

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Hi Dear,

I have query about that package id of document is unique for every document or it is just a random generated string?

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We have a web UI with the iframe approach for the e-signature ceremony but we appear to lose the signature field when cloning the template.

Our steps are as follows:

  • post /packages/{templateId}/clone  --…
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Hello Duo, 

We are designing a multi step form for document signing process. My question is just as in onespan, whenever the signing is completed by all the recipient, there is the option of reviewing the documents as…

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Hi there, I am hitting this endpoint: "/packages/:packageId/documents" in an attempt to add a PDF document for esigning. The PDF was converted from HTML by Puppeteer (a node dependency). I am using text anchors to place signature boxes…

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Hello, 

I am working on onespan api implementation through iframe. Our scenario is, the agent uploads the documents into our system, drag and drops the required field and wait for the auction to happen. As soon as the…

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no postman, no python , no this site OneSpan Sign Sandbox | OneSpan Community Platform

 

curl -X 'GET' \ 'https:/…

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As OSS introduced more subtypes, we need to redesign our code to handle it. 

Would you be able to provide the mapping for subtype , type  and binding? 

For example:

LABEL…