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Guys,

I'm hitting the "/packages/" + packageId api call to get the package info and I've noticed that I am not getting all of the field information for the notary approval. I have radio buttons set up for one of…

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Hello!
I am developing a portal where you can see the latest transactions made in OneSpan, as well as the % of progress of the transactions, see the next person to sign and the possibility of resending the signature email to said…

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Hello,

FYI, I saw a similar question asked in 2016, but I wanted to post this new one to see if there is anything available today or in the roadmap that might help us: 

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Guys,

I am working on a package that has both captures on one document. I'm using the handdrawn value for one and the fromfile for the other.

On the first approval using the handdrawn value, it works fine. I then go…

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I am trying to test creating a package and I'm getting this response from OneSpan:

{"messageKey":"error.unauthorised.accountSuspended","message":"Cannot create session with suspended account.","code":401,"name":…

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Hi, Good day!

We are configuring KBA authentication and doing it in initial package creation call, it is working fine for kba-us provider while for kba-canada, we are getting the response as postal code and province…

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Receiving this error

Payload: {"@class":"com.silanis.esl.packages.event.ESLProcessEvent","name":"EMAIL_BOUNCE","sessionUser":"eb60f69c-091c-4540-aeb1-b435c78f5a34","packageId":"aJmRaO-v7e-MgfZl8I0kEfl08Dc=",…

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Could I have an example of creating or updating package by REST API in MS Dynamics Business Central ?
 

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Hi Duo,

Happy New year greetings to you and your family! 

I have a question about retrieving transaction reports,…

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Good day!

Requirement: Need to retrieve the name of all available layout 
Steps taken: we are using the GET/api/layout and providing the type as TEMPLATE 

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Hi,Good day!
 

Requirement-While sending a transaction, we don't want the recipient to receive the mail with the url to sign.

Steps taken-We tried disabling the…

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Hi,

Trying to configure virtual room via create package api call. For enabling it what do i need to pass in the request_body of the create package api call.

Thanks

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Hi,

We have an account with IDV enabled. We just wanted to confirm whether it is necessary for us to use the Retrieve IDV workflow api call before setting the authentication for a signer as "DV" or "DVF" while creating a…

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Hi,

Trying to configure JWT authentication. It would be great if someone could share any resource, links for configuring the same.

Thanks

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Hi,

Trying to configure authentication with the help of client id and secret key. Could anyone please confirm whether oauth2 can support application/x-www-form-urlencoded.

If it supports could you please…

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Hi,

While trying to configure client id authentication getting this error, though the exact client id is provided.

Thanks in advance

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Hi,

When i was configuring idvworkflow configuration using REST api. I am getting the error message as "messageKey":"error.validation.invalidJson","technical":"Unexpected character ('-' (code 45)) in numeric value:…

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Hi,

when i am trying to use REST api for virtual room. I am getting a message as virtual room feature disabled. Can anyone guide me on how to enable this feature.

Thanks in advance

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I am trying to add documents to a package but unable to do so. I have tried two method:

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Guys, If we have a document with three pages and each page has the same textbox input on it, is there a way to set the value in the first one and then have it propagate down to the other 2 pages?
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I would appreciate some help--I am trying out the sample Managing Senders (REST API) code--I just want to retrieve senders--and I'm getting {"messageKey":"http.status.404","message":"Resource Not Found","code":404,"name":"Resource…

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Is there any way to customize a signing date to comply to a specific date format? I.E. something like dd/mmm/yyyy? Would there be a difference if the date is injected with [Signer1.Fullname1.label1.Date] as a pdf form field or if the…
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I have access to three Sub Account.
I can create package inside any of the sub accounts in UI.


If i create a package through API it will be created inside my home sub account

How to create package…

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Guys,

 

I see that we now have the ability to load up a notary capture to the system using a png so now I have two questions.

1. Is there a way to upload a png file to the system as the notary capture…

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Hi Duo,

Hope you are doing well!

In reference to resending email notifications to…