Topic Replies Freshness Views Users
Normal topic

Please  share node js code to download signed document.

Normal topic

Hi,

 

Some of our overseas developers cannot call the sandbox API anymore, it says that the CloudFlare has banned their IP.

 

Is there anything that can be done to address this?

Normal topic

Hi,

in our IT-system(SAP) we have the PDFs, that  we want to send to OneSpan, stored in a table in binary format.

Since we don't have the actual file... how can I implement an example in Postman? …

Normal topic
Getting really close to having all my questions answered. Thanks to Mwilliams and Harishadairy for all the help. Hopefully this is the last big issue. I will describe the situation and then you can tell me how best to proceed with the…
Hot topic
Whenever I make request to the https://sandbox.esignlive.com/api, I am getting the following error message {"messageKey":"error.unauthorised.noSession","message":"Failed to retrieve…
Normal topic

Guys,

I am trying to work with the new signer experience and I am seeing a few issues that I am not able to resolve as there does not seem to be any documentation on how to set these items.

1. Expand the documents…

Normal topic

When creating a new package, is it possible to add custom metadata fields that we can get back in the webhook response? For instance, if I want to attach a custom ID to the package I just created, and then store specific data about that…

Normal topic

Hi,

I am trying to add text tags into my document using the REST API

I am following this example: 

https://www.onespan.com/blog…

Normal topic

Hi,

Is there any documentation on how to upload multiple documents using the ONESPAN SIGN API, currently trying to use POST /api/packages/{packageId}/documents, however second document doesn´t get uploaded.

Normal topic

Is it possible to create a template with up to 5 signers but dynamically choose how many will actually be signing the package? I created a package with 2 signers but if I only include 1 signer it throws an unassigned role error. …

Normal topic

During the development of a small PoC, we have hit an exception in one of the REST calls that we are not able to resolve. What we are trying to do is the following:

1. Clone an existing template with one document and signature…

Normal topic

Guys,

I know it's been a while since we've had a discussion about this but I not circling back around to this topic.

For our notary signing experience we are now trying to test with the new signing experience. I'm…

Normal topic

Hello everybody,

 

I try to implement a signing order, but it doesn't work. All three Emails are sent at the same time.

What's wrong? Here is my json code:

{

"documents": [

Normal topic

Hi, 

Hi, I have download code from onespan "esignlive", i already replaced my sandbox key but code not work now. i can't understand what is issue with that. can you help me

Normal topic

Hello all, we require to add preview functionality to our system before sending a document to signers. I couldn't see an API for this. Does Onespan provide a preview URL?

As a workaround, we may follow these steps:

Normal topic

Seeing how to set the inPerson(Boolean) at the DocumentPackage level. Is there any way to set this attribute at the signer level? Our workflow has the possibility that some signers will be in person and others will be remote. We…

Normal topic

Hello,

 

I have a problem downloading documents with the REST API. I use this request : https://apps.e-signlive.ca/api/packages/package_id/attachment/zip with the headers said in the documentation. I…

Normal topic

Hello,

We use the REST API to submit packages.  We place the signature boxes using anchors.  We need the signer to put his initials on multiple pages.  We placed the anchor text on each page where the signer…

Normal topic

Hello,

 

I have a question with regards to callbacks. In our OneSpan account we have a callback URL configured to be used by one system for eSignature package events. We now are going to use the same OneSpan…

Normal topic
Hello, just started to work with the REST API. currently working thru the Python test cases / examples. i have two initial observations. 1. when i execute the test case 1 (create package) the python run output successfully completes…
Normal topic

Are there any known issues with using both methods of extraction in the same document?

The following package has been created in the sandbox: zc1pssVwepH2BDjC0-lDlbuNzD8=

The last document in the package…

Normal topic

Hey guys, 


I'm trying to put together the following flow:

  1. Create a Package through Postman using the following payload.
  2. Add a document…
Normal topic

Hi Team,

I have attached list of files which I have downloaded through APIs, but it seems that some of the files doesn't have any metadata files.

Now I have only the name of the documents, I don't have package id,…

Normal topic

Hi,

 

I tried using the API Key (specified under the Authorize button) from under the sandbox account (not the Client ID & Secret) with the swagger page (https://community.onespan.com/products/onespan-sign…

Normal topic

If we wanted to NOT put a logo but place a barcode on the evidence summary template can we do that for eSignLite. 

We want our OCR technology to be able to pick up that it's an evidence summary document and perform…