REST API | OneSpan Community Platform

Topic	Replies	Freshness	Views	Users
Normal topic [Solved] Package Add Document - 406 Not Allowed Hi, I'm trying to send an extra document to an existing package (with no document) using the REST API endpoint /api/packages/{packageId}/documents. Doing so returns me a "406 Not Acceptable" error,…	3	3 years 2 months ago	74
Normal topic Create package API, can we use data field to store some data data Using create package API, Along with creating package, can we use also use data field to store some data. This field value we use in when retrieve the package. "data": { "additionalProp1": {…	5	3 years 2 months ago	120
Normal topic retrieving Sender via email adderess ( works ) vs Sender ID ( fails ) After doing some 11.39 SANDBOX testing; seems retrieving Sender via Email works but retrieving Sender via Sender ID does not. {{TheHost}}/api/account/senders/1iVOFpzqGzoF { "messageKey": "error…	5	3 years 2 months ago	42
Normal topic Group Signer CustomId Attribute I would like to be able to save a 'role' type attribute against a group signer - for example 'Insurance Agent'. I find when I save a signer of type group, the customId attribute is not returned when I request the package. Is there an…	1	3 years 2 months ago	28
Normal topic Package with one attachment reveive error 406 Not acceptable RESTAPILotus Notes ConnectivityCreate Packagesandbox Hello, I am trying to interface with OneSpan Sign using the REST API. I am using the LotusScript language on a HCL Notes / Domino platform. When I send a package with no document, including only the json, it works…	7	3 years 2 months ago	321
Normal topic Listening for Callback Notifications in Salesforce Environment SalesforceAPIRESTcallbackcallback event notificationemail We are trying to set up a URL to listen for Callback Notifications in salesforce. Following the API documentation here:	3	3 years 2 months ago	244
Normal topic /components/schemas/Package does not exist in Sandbox interactive API documentation APICreate Packagesandboxdocumentation I'm trying to looking up the documentation for the POST /api/packages call within the Interactive API Definitions page in the sandbox environment, but when I click on this method, the page displays the following error: …	6	3 years 2 months ago	428
Normal topic Unterschrift Ich kann meine Unterschrift nicht hochladen in meinen OneSpan Account	1	3 years 2 months ago	18
Normal topic Pre-Populating Form Fields Is there any way to pre-populate template form fields with external values coming from csv or xml files?	1	3 years 3 months ago	71
Normal topic Event Notification for email blocked It seems that there is no event notification for when an email is blocked. Say an email is used multiple times for a signer and that email bounces. Eventually it gets caught by OneSpan and is now "blocked" if that email is again…	5	3 years 3 months ago	198
Normal topic Injecting AcroForm Radio Buttons REST As posted in this thread it seems injecting radio buttons into a PDF is not supported -- is that still the case? In…	2	3 years 3 months ago	131
Normal topic Datetime offset when signing Guys, We just had an issue last night where it was December 22nd when a signer tried to sign a document. The stamp on the SMARTNOTE came out as December 23rd when it was clearly the 22nd. When you pull the package…	1	3 years 4 months ago	44
Hot topic Response /api/packages/{packageId}/documents not contain Approval element approvalsapi rest Hi, for business requerimient we are integrating Pega CRM application with OneSpan in order to achieve the Onboarding Digital project. We are consume multiple API services in order to create Transaction in OneSpan. 1…	25	3 years 5 months ago	285
Normal topic Email Reminder : Could not retrieve the transaction summary for transaction uid Hi Team, We are using POST reminders api to schedule reminders. Initialy, we are creating package in DRAFT status. Secondly, we are calling reminders POST api to set reminders. As a response, we…	1	3 years 5 months ago	43
Normal topic what will be the signing status of the signer who delegates/change to another signer? Hi Team, Signer1 -> delegates his signing to Signer2, what will be the signing status of both signers if we check with the following API's https://sandbox.e-signlive.ca/api/packages/&lt…	1	3 years 5 months ago	35
Normal topic API for download docs does not return Documents download documents Hi, I´m using /api/packages/{packageId}/attachment/{attachmentId} to dowload documents of a package that has been signged, how ever I´m getting a "404 Resource not found" error. However document…	2	3 years 5 months ago	72
Normal topic Interesting behavior when adding positionally extracted field Hello, We are still using the classic signer UI and have a question. We have a use case which uses position extraction (	1	3 years 5 months ago	40
Normal topic error while setting reminder Hi, Getting the below error for reminder. package is in draft status. 400 Bad Request HTTP/1.1 Response body>{"messageKey":"error.validation.invalidJson","technical":"Failed to…	10	3 years 5 months ago	217
Normal topic Can I get the list of all callback events and there response body for the particular package ? Hi Team, I need to get all callback events triggered for the particular package, is there any way (from API or standalone account) so that I can see all callback events. Thanks …	1	3 years 5 months ago	42
Normal topic How to Download "AuditTrailDocument" from esignlive account Hello, Could you please provide some sample REST API code or URL/Details to download a "AuditTrailDocument" as PDF. The information in this location are not clear. https://community…	1	3 years 5 months ago	20
Normal topic Getting "Gateway Timeout: 504 Gateway Time-out" error in bulk on API calls. #Timeout#Gateway Timeout#504 Gateway Timeout Please refer to the attached logs, we are getting "Gateway Timeout: 504 Gateway Time-out" error in bulk. Request you to please have a look and help us with some resolution. We are first…	2	3 years 5 months ago	818
Normal topic Shared Layout Hey team, In our workflow, we use Designer to design and create package and save documents as layouts. My question is, can you explain more about what "share layout" button does and do you have a separate page to show all layouts I…	7	3 years 6 months ago	86	2861 + 1
Normal topic more than 100 subaccounts subaccounts /api/account/subaccounts call returns number of subaccounts. I was wondering if it returns more than 100 subaccounts or if not, what I should do in order to retrieve more than 100 subaccounts.	2	3 years 6 months ago	37
Normal topic Signer Authentication Authtoken Hi, can you please help with Signer Authentication REST API code Thanks Naresh	3	3 years 6 months ago	123
Normal topic Intermittent connection error We are getting an intermittent service connection error when generating tokens, do you have any ideas what would cause this issue? Please refer the following Log details for the error:<…	3	3 years 6 months ago	63

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