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I have a client who is asking to confirm on the following behavior in eSL for Salesforce Lightning: 1. Salesforce Files should be able to be added to a package by selecting "Related Object Attachment". Although this suggest the file needs…
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Hello Team,

 

I have two topics I wanted to dicuss in order to test the Dynamics connector and one use case, 

1. Is there a way to install the connector or a documentation directly online ? I did…

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We are implementing new functionality related to Proctors (document type) and we need to create a new declaration. In the process, created new Document_Proctor like Declaration_FYLSX, however we are facing issues with new…

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Hello Community, 

I was able to install the connector on My Salesforce Dev-Org the app is showing when I go to the Admin page to connect to my OneSpan Sign sandbox I select the right environnement US2 sandbox (sandbox…

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Hi,
I'm trying to integrate Onespan Sign with my Salesforce instance so that I can write back data captured in Onespan back to fields in my Salesforce record but I am getting the following error message 'callback is not working,…

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Hello, I was able to create an URL Snippet to automatically create a package from a convention. However, in my use case, I would like the URL to create the package and automatically allow the signer to sign in person. When I run my URL…
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Hi, I have client who is asking the following question: We generate quotes in Salesforce and would like the generated quote to be used as the document that must be signed by the customer. It is not obvious form your help files…
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We currently use the Microsoft SharePoint connector for eSignLive and that works great for us. However, we have some use cases where we'd like to start using the Dynamics connector as well. Is there a way to save the signed documents from…
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Hi, I'm wondering if there is a timeline on when the next SharePoint Connector update would be released. Currently on eSignLive Web version there an "Attachment" feature which requires signers to upload attachments as part of the signing…
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For Sharepoint connector: Since Document ID becomes important for implementing additional SP document workflows (eg. Post package completion), is there a way to configure embedding SP doc ID (if document is selected from SP document…
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There is a client who is interested in evaluating eSignLive for digital signatures. Here are the questions they have related to the product features: 1. Does it support SharePoint Online? 2. Is it possible to add eSignLive app to…
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Step 1: Create a field that will store the automation URL. In this step, you must create a field in the object (Account, Contact, Opportunity, etc) that will store the Automation URL. that URL follows the same rules as for the Custom…
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Hello,

We have a customer of ours using the OneSpan Sign integration with Laserfiche Cloud who has recently started encountering an error during the execution of Check Transaction Status

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Does the Salesforce connector support text tags?

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Hi Moshiur

 

The customer had Laserfiche connected to the wrong account. We are establishing a new account. Do they have to do the install all over again?

Also if multiple users want to connect to…

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We were able to get Onespan option into Laserfiche but there was a problem in creating a new connection profile.

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Hello,

 

I have Onespan setup in a Laserfiche cloud environment and having an issue passing the expiry date.  What is the proper format for this date field?

 

Thank you,

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Hi,

I have been able to integrate OneSpan with SharePoint Online, so now I can sign documents selecting them from a SharePoint library. The issue comes when these documents have been signed, I have done the configuration in…

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Hello,

We are upgrading to Laserfiche 11 and needing an upgraded version of the connector.  We are using 'OneSpan Sign for Laserfiche Avante 10.4.2 Beta with Patch 3' currently.

Can you please point us in the correct…

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Hello,

I am in the process upgrading to Laserfiche 11.  I upgraded Laserfiche Web Client to 11.  I installed OneSpan for Laserfiche 11.  Followed instructions and installed Web Client and Notification Components…

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How to place a completed OneSpan Doc as an attachment of a case inside Salesforce. They are doing a one time process outside of the Salesforce Connector to meet a compliance requirement.

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I'm setting up the url callback.  My OneSpanSignConnector service is located on a service in the internal network not the DMZ.

This is how I was going to set it up:

  traffic coming…

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Hello, I have a client who is wanting to confirm whether the below is supported: 1. When using the standard eSignLive buttons from a standard Salesforce object such as Contacts, I would like the attachment of the record to automatically…
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I am getting an error that does not allow me to send my document and I believe is due to a limit on the contact's title. "Error: Please enter a shorter title"
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Hello, Can you please take a look at the below and clarify? When creating a Custom Button in Salesforce (http://docs.esignlive.com/content/d_esignlive_connectors_guides/salesforce/integrator_s_guide/creating_esignlive_packages…