doug.warren's account

Hi Duo,

I had no errors during install.  I did miss a step during setup and it was the encryption of the db password.  I did do a reinstall of the web client and notification.  I made sure my account was in the OSS_Admin and OSS_User groups and was able to click on the OneSpan Link in WebAccess.  I am unable to save anything in the configuration screen.  On the Web Server I see this error in the event log (attached screenshot).  Do I need ro run the database install during the upgrade?

Thanks,

-Doug

Hi Duo,

I ran the schema.sql cript on the DB Server and getting these errors. (Attached)

Good Morning,

This is an upgrade, they were using 10.4.2 Beta with Patch 3 and the db was already created. I'm not sure how to tell which version of connector that was installed.  Are talking about the version of the OneSpan? Version 11, (Install Document Date 10/8/2021)

-Doug

Hi Duo,

Case Number has been created.  (CS0160260)

Thanks,

-Doug