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Reply to: Active versus flattened documents with eSignLive process
Tuesday, May 1, 2018 at 09:00amHello Todd
Active documents contain the signatures, tamper seal, and audit trails of the signed document.
Flattened documents contain no evidence they are akin to images.
A common scenario where flattened documents are typically used is when storage size is critical (since flattened documents do not contain evidence they are smaller on disk). You are doing this now when you are converting documents to TIFF to be store in the Imaging Processing Center.
When it comes to storing documents long term, we recommend to our customers that they store the active and evidence summary documents for each transaction in their repository choice. eSignlive is not a system of record and we normally archive the completed transaction within 90 days.
If you need additional details, you can always drop me an email or a call.
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I've not been able to find documentation which explains the differences between flattened and active documents.
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