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Hello Silanis team- Today I have two scenarios for you that stump us.
  • We need an option to abort the "click-to-sign" process.
Hi Silanis team- me again :) We just updated to the .NET SDK to version 11.0.0. Since then we are getting the following error: Could not create an authentication token for a signer.
Hi Silanis team- I have a Sandbox account with notifications disabled. The way we create packages is one document at a time.
We would like to not have a button to send to mobile on our HANDDRAWN signature block. Couldn't find option on sig block, any way to disable mobile signing anywhere else?
Hi Silanis team- I am attempting to generate hyperlinks directly to a document in a package for a particular signer role, with authentication.

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Reply to: DownloadDocument

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We are facing the same issue. In previous versions, we were able to download a flattened, signed pdf document after the DOCUMENT was signed. It seems that this functionality has been removed. The Sandbox signing screens also have a download link which downloads the unsigned doc, even if the doc has been signed / partially signed. We miss this feature, can we have it back? thanks, =maina)

Reply to: Removing the Signer selector

0 votes
Indeed, that was the case! :) Thanks so much, Haris, for your prompt and competent response! Much appreciated, =maina)

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Topics Replies Freshness Views Users
Hello Silanis team- Today I have two scenarios for you that stump us.
  • We need an option to abort the "click-to-sign" process.
1 8 years 1 month ago 24
Profile picture for user harishaidary
Hi Silanis team- me again :) We just updated to the .NET SDK to version 11.0.0. Since then we are getting the following error: Could not create an authentication token for a signer.
10 6 years 11 months ago 74
Profile picture for user harishaidary
Hi Silanis team- I have a Sandbox account with notifications disabled. The way we create packages is one document at a time.
3 8 years 1 month ago 26
Profile picture for user harishaidary
We would like to not have a button to send to mobile on our HANDDRAWN signature block. Couldn't find option on sig block, any way to disable mobile signing anywhere else?
4 8 years 1 month ago 21
Profile picture for user mwilliams
Hi Silanis team- I am attempting to generate hyperlinks directly to a document in a package for a particular signer role, with authentication.
3 8 years 2 months ago 17
Profile picture for user harishaidary

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