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Hi there, During the test, pop-up that I haven't seen before appeared since eSign. Is there a way to get rid of this?
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I checked that the Opt-out function is good. I also checked that the Notification email went well.
But after the INK-it opt-out is completed, the screen like the attached image is exposed.
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Currently, we offer our customers a separate download service for signed-documents and evidence summary.
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Can I put the Opt-out button in E-signature consent page?
Please see the attached image file.
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Replies Created
Reply to: GMT in Evidence Summary
Thursday, August 5, 2021 at 01:58amThank you for your help, but we found out the cause of the problem. The time zone ID we have did not match the OneSpan time zone ID.
The highlighted item does not match. Can you let me know the time zone ID of OneSpan? I couldn't find those IDs at the OneSpan Site.
Thanks,
Melissa.
Reply to: Error message
Wednesday, February 8, 2023 at 06:01pmThank you for your reply :)
Subscriptions
| Topics | Replies | Freshness | Views | Users |
|---|---|---|---|---|
Hi there, During the test, pop-up that I haven't seen before appeared since eSign. Is there a way to get rid of this?
|
2 | 3 years 2 months ago | 46 |   |
I checked that the Opt-out function is good. I also checked that the Notification email went well.
But after the INK-it opt-out is completed, the screen like the attached image is exposed.
|
2 | 5 years 10 months ago | 6 |  |
Currently, we offer our customers a separate download service for signed-documents and evidence summary.
|
2 | 5 years 10 months ago | 224 | |
Can I put the Opt-out button in E-signature consent page?
Please see the attached image file.
|
1 | 6 years 6 months ago | 33 |  |
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