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Reply to: OneSpan Sign - Transaction Export & Download Tool - v1.7.1

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Hello Duo! My team and I are utilizing the download to download eSigned agreements from the portal, but we're running into an issue with authorization. At the moment we're receiving this error when we try to authenticate with our OneSpan key. Can you provide any insight as to what we are doing wrong? Your help is much appreciated! :) (I'm so sorry for the spam message submission! Idk why my post is showing up 3 times.)

Connection Test fail (unauthorized.nosession)


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