shivgonarkar's account

maximum how many characters I can pass in emailMessage field (both package level and signer level) . Sorry I can't find this in documentation. I can see only data type mentioned here which is string. https://community.onespan.com/documentation/onespan-sign/guides/quick-start-guides/developer/creating-and-sending-transaction

Thanks Duo, If I go with above approach , If I call the notifications API , Which email template it will pick up out of the list mentioned here https://community.onespan.com/documentation/onespan-sign/guides/sender-guides/user/list-email-templates? 

Thank you Duo.

Just wanted to check if this email template "email.notify" only gets used when we call POST /api/packages/{packageId}/notifications.

When we enable this template at account level, We want to make sure this template only get used when we call /api/packages/{packageId}/notifications. API.

Hope they don't get used on some other events like "initial email invitation to sign package gets bounce" etc.

Hi Duo ,

could you please let me know on my last comment

Hi Duo ,

Awaiting your reply.

We are planning to change the template "email.notify" to suit our requirement. We will use this to send email to Broker(Signer1) when Customer(Signer2) signs an agreement.

I have some doubts regarding what return in documentation against "email.notify" template.

" email.notify

This template re-sends an email invitation to review or sign a package after the initial invitation bounced. The re-sending happens once the bounce occurs, and does not depend on any timeline (such as an elapsed period of time after the initial invitation).

What follows is the default email.notify template used by OneSpan Sign. "

Let say if email gets bounce for Signer1(Broker) , will email gets automatically sent to Signer1 again and use the email.notify template ? It may cause issue for us.

We want to make sure email.notify template only gets used when we call POST /api/packages/{packageId}/notifications API