Detail about "Advanced" -- "Personal Message" field
Wednesday, August 9, 2023 at 05:07amAs described in this post https://community.onespan.com/documentation/onespan-sign/guides/sender-guides/user/configuring-recipients we can configure some "personal message" for the Recipient. Just want to know where this "personal message" gets used. will thi be part of “$PACKAGE_MESSAGE;” field if we use in email template https://www.onespan.com/blog/onespan-sign-developers-email-templates-part-1 . or is it used for any other purpose. Kindly clarify. I have attached example also
Reply to: Detail about "Advanced" -- "Personal Message" field
Wednesday, August 9, 2023 at 06:29amHi shivgonarkar,
Yes, there are email messages at the package level and signer level, signer level messages override the package level message. And yes, they are for the “$PACKAGE_MESSAGE;” field.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: Detail about "Advanced" -- "Personal Message" field
Wednesday, August 9, 2023 at 06:51amThanks Duo
One more thing ,
can we add html tags in this "Advanced" -- "Personal Message" field.
Reply to: Detail about "Advanced" -- "Personal Message" field
Wednesday, August 9, 2023 at 08:37amHi shivgonarkar,
Please note that HTML tags could be sanitized due to security concern, but some general tags are allowed like <div> <span>. We can verify if your email message is allowed if you have determined which tags you need to include.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: Detail about "Advanced" -- "Personal Message" field
Thursday, August 10, 2023 at 09:44ammaximum how many characters I can pass in emailMessage field (both package level and signer level) . Sorry I can't find this in documentation. I can see only data type mentioned here which is string. https://community.onespan.com/documentation/onespan-sign/guides/quick-start-guides/developer/creating-and-sending-transaction
Reply to: Detail about "Advanced" -- "Personal Message" field
Thursday, August 10, 2023 at 09:59amHi shivgonarkar,
The length limit for both package level and signer level messages is 4000. (However if you use SDK, the SignerBuilder limit might be 1024 instead of 4k)
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer