Not able to change transaction name in Draft transaction
Thursday, March 18, 2021 at 05:00pmHi,
I am not able to change the transaction name in Draft package in the new Sender UI. Steps I did:
1. Create New Transaction with name "transaction 1"
2. Change Transaction name to "transaction 2", pop up appears saying "The transaction has been successfully saved.
3. Transaction name is still "transaction 1"
Is this a bug? I have attached the document showing the steps.
Thanks,
Kabir
Reply to: Not able to change transaction name in Draft transaction
Friday, March 19, 2021 at 07:09amHi Kabir,
Are you developing on an on-premise or SaaS environment? In the latest SaaS environment, once you've changed the transaction name and seen a pop-up indicating the transaction has been saved, the page will be automatically partially refreshed, and the transaction name on top will be updated immediately. So if you are experiencing the issue consistently, you could report this to our support team ([email protected]).
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: Not able to change transaction name in Draft transaction
Friday, May 7, 2021 at 09:08amHi Duo,
Thanks for replying back. We are using version 11.25 and I found out from OneSpan support that it was a bug. They told me it's already fixed in the future version and there's also a patch file as well.
Thanks,
Kabir