roneddy

Detecting Package Complete with eSignLive’s Event Notifier

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Hello, We have decided to utilize the event notifier to allow us to manage an integration with an in-person signing session to help us control our iFrame. We have it working great when there is a single signer, we receive the Signer_Complete event and from that we redirect our parent frame to our own completion page(s). However, we are running into a bit of trouble with joint signers. It doesn't appear there is a notifier for detecting when the Package is complete. Please see my previous forum post for more details on what we are trying to achieve: https://developer.esignlive.com/forums/topic/automatic-signer-progression-when-using-in-person-option/ I referenced the following site: https://www.esignlive.com/blog/esignlive-event-notifier/ How would you approach this? The desired behavior we need is to know when the package is completed by both signers. We have some options. We could keep a counter however that seems very fragile considering this would all be done on the client side. We could make a status call to eSignLive after every Signer_Complete event, but that seems like a waste when there are already so many great notifications coming to us via the event notifier. Is there no support for package/transaction complete in the event notifier? If not, do you have plans to support it eventually? Which approach would you take? Thanks! Ron Eddy

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Reply to: Detecting Package Complete with eSignLive’s Event Notifier

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Hi Ron, I'm not sure if we will add the package_complete event for the event notifier or not. I will have to check with our PMs. However, the way I go about it is like you mentioned to keep a counter, which works very well.
Haris Haidary OneSpan Technical Consultant

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