Document Verification with Facial Comparison
Friday, September 8, 2023 at 09:47amLooking for some more information on this. We have set this up to use with signing events and was told you must insert the name exactly how it appears the persons identification. We have found lately that sometimes you must insert the middle name/initial and sometimes not. Is there a reason for this or certain Identification that you must always add the middle name or initial or certain it doesn't matter? Thanks
Reply to: Document Verification with Facial Comparison
Monday, September 11, 2023 at 11:44amHi Kari,
Thanks for your post!
If we are talking about your test account in CA sandbox. You have two IDV workflow configured, for both w/o facial comparison:
Workflow Id Type Tenant Description Skip when accessing signed documents
00000000-0000-0002-0001-200000000055 DV OSS Veridas_DocID false
00000000-0001-0002-0001-200000000055 DVF OSS Veridas_Doc_and_FaceID false
Both of these workflows require the full name matching. However, even if the full name doesn't fully match (for example because of the middle name), there's a score threshold 0.8 / 1.0 to determine if the IDV authentication passed. You can find more detailed information in the evidence summary, supplemental information table at the end, see attachment.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer