marioneil

document Viewed event

Friday, April 20, 2018 at 09:10am
0 votes
Hi Is there a callback event when a signer views the document to tbe signed, but does not take any further action after viewing. The signer simply closes the browser Is there a webpage that describes all the callback events. What is the "transaction Activated" event Regards Mario
harishaidary

Reply to: document Viewed event

Friday, April 20, 2018 at 01:13pm
0 votes
Hi Mario, The transaction activated event is when the package is sent to the signers (triggered when package status changed from DRAFT to SENT). You could have them redirected if the session expires. But if the signer closes the window, then there is no way to know.
Haris Haidary OneSpan Technical Consultant
marioneil

Reply to: document Viewed event

Friday, April 20, 2018 at 04:15pm
0 votes
Hi Haris Is there any way to know if the signer clicked on the link in the email that was sent by esignlive thanks Mario
harishaidary

Reply to: document Viewed event

Monday, April 23, 2018 at 07:11am
0 votes
Hi Mario, You can grab that information from the audit trail.
Haris Haidary OneSpan Technical Consultant

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