Topic Replies Freshness Views Users
Normal topic

I just started with Apex SDK and its integration in one of my developer sandbox. But i didnt see anything with the API key in my sandbox (screenshots attached). So i created a client Id and client secret but not sure if its the right…

Normal topic

I have got into a very weird scenario today. Using Apex SDK to create package in OneSpan.

I have created a package in OS with placeholder1 assume roleId as 'ph01' and signer1 with roleid as 'signer01' 

Now when…

Normal topic

Apex SDK sometime appends _X in the template name 

Normal topic

We are using Apex SDK to create transaction in OneSpan, we aren't using OneSpan Salesforce Connector. We have API key for authentication. When the user create transactions in OneSpan from SF, sender is always OneSpan's user attached to…

Normal topic

I was trying to implement Call back service in Salesforce from One Span. I have implemented all the steps in Salesforce mentioned in Part 1, Part 2 and Part 3. But however when a transaction is completed in One Span my apex method is…

Normal topic

I want to understand the bulk API return value.

{{baseUrl}}/api/packages/:templateId/bulk_send

How can we use the returned value to retrieve all the transactions created by above API call? 

Normal topic

We have a template in eSign which uses custom label to populate values in the document with signer information e.g signer DOB, SSN. Currently our user use bulk file upload feature to create multiple packages for each signer in the One…

Normal topic

I am trying to create one span transaction with package using Apex SDK. But I am receiving this error. I have a placeholder role as "Placeholder1" which I am replacing with a signer in the transaction. When I send the package to One…

Normal topic

Good morning,

We have been implementing OneSpan APEX SDK and the event notification feature is working great in the sandbox.  When we went to update our OneSpan prod account with our config / refresh token we get the…

Normal topic

We are unable to install apex SDK to our sandbox

Normal topic

Is there an endpoint to add multiple documents to a package? The APEX SDK appears to only have a method to add one at a time. Trying to minimize callouts from SF. 

Normal topic

We're not using One Span Connector for Salesforce. We will use Apex SDK.

Our OS production license has 3 users and the same three users exists in Salesforce. How can I set up a authentication between Salesforce user and OS…

Normal topic

Can we use Apex SDK without installing One Span package in the Salesforce?

In other words, can we call below APIs from Salesforce without installing managed package

https://community.onespan.com/products/onespan-sign…

Normal topic

I have downloaded the Apex SDK from GitHub that created bunch if apex class in the org and main SDK class named as OneSpanSDK. However, all of the example I see in the onespan community refers to EsignLiveSDK. Is there any difference…

Normal topic

Transaction is being created in One Span through apex but transactions are not being created in Salesforce. What's the process to create the transaction in Salesforce?

Normal topic

I have a scenario where we want to consolidate as many forms into the least amount of packages as possible but some forms require two signers. What is the best approach to do this with OneSpan Sign?

For example:

Normal topic

We are generating a form with two fields that are intended for write back. We are able to populate these fields and they are appearing on the document after the users signs.  The file on the OSS server has the document with the…

Normal topic

If a OneSpan Sign package has 3 documents to sign, does the event notification send one message to cover all three documents or does it send 3 messages with different Document Ids?

I am hoping that it sends a notification for…

Normal topic

I have a few questions about the authentication pattern for the APEX SDK. I think I know the answers but I'd like confirmation:

  • What is the life time of an API key?
Normal topic

I think this is an easy one as I think I am misunderstanding something fundamental.  How can I make a field editable?

This is populating the value correctly, but I want the signer to have the ability to adjust it:

Normal topic

We are using the APEX SDK plus OSS event notifications to manage our signing ceremonies. Salesforce sends out all emails to the signers with the OSS url.   However, we have a use case where a document has 4 signers and the last…

Normal topic

I am successfully receiving events in Salesforce for transactions I created in the OSS portal but not for any packages I create via the SDK.  Is there something I need to set when I create packages via APEX?

I noticed…

Normal topic

I am using the APEX SDK to create a package, add a document and signers and then send. I receive an email to sign the document and it works great. 

Can I use getSignerURL to send the email from Salesforce as an…

Normal topic
Normal topic

I am working through the OneSpan Sign APEX SDK and running the getSessionId() is giving me this result:

OneSpanRESTAPIHelper.OneSpanRestAPIHelperException: Error authenticating to OneSpan: 404 - Not Found - {…