trevorewen

Voiding (but not deleting) a document out for signature

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Hi - We're developing a new feature where our auto dealers can issue new versions of a priorly issues document. We were wondering if there was a good way to void the old one, but not delete it? I am aware of the remove endpoint in the API, just curious if there are other options. Ideally a void would show the original contract (and still have it available to us), but it would write messaging on it that proves its invalidity. Thanks!

Reply to: Voiding (but not deleting) a document out for signature

0 votes
Hi Trevor, Unfortunately, voiding documents is not a feature available. What I can suggest is when a signer opts-out or declines a transaction, to download the contract and use an external library to watermark it as void and reupload it along with the new contract which will have the signatures.
Haris Haidary OneSpan Technical Consultant

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