From the technical standpoint, to support a file type required the document engine to be able to flatten the file type to PDF, and .TIFF and .TIF types are not yet supported by now. We can fill in an Enhancement Request asking for this feature, simply send your business motivation and a brief description of your requirement to [email protected] and our support agents will help you create one.
Duo
Duo LiangOneSpan Evangelism and Partner Integrations Developer
Reply to: Accept TIFF upload format
Wednesday, May 13, 2020 at 03:05pmHi Lori,
From the technical standpoint, to support a file type required the document engine to be able to flatten the file type to PDF, and .TIFF and .TIF types are not yet supported by now. We can fill in an Enhancement Request asking for this feature, simply send your business motivation and a brief description of your requirement to [email protected] and our support agents will help you create one.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: Hi Lori, From the…
Wednesday, May 13, 2020 at 03:10pmHave you had this same ask from any other clients?