Choose to Decline to SignMonday, January 9, 2023 at 09:47am
I have set up the option for signers to have the option to decline, but I do not see this when we test it. Occasionally, a document is forwarded for signature, but the final approver does not want it signed for various reasons. We would like to have the option to decline to sign and have a notification sent to the sender.
Reply to: Choose to Decline to SignMonday, January 9, 2023 at 11:22am
Duo, Thanks for your quick response. The option is there now. I think I just needed to allow the change in settings to take effect.
Reply to: Choose to Decline to SignMonday, January 9, 2023 at 10:22am
Thanks for your post! Could you provide a package ID where you turned on the decline option but it didn't appear during signing? I can help you have a quick check in backoffice.
Duo Liang OneSpan Evangelism and Partner Integrations Developer