ChrsDy

incompatibleApprovalsOnTheSameRole

0 votes

Hi,

Around the 5th October it looks like we can no longer create packages containing a mix of text anchor fields and positional placement fields.

The following payload used to work before Oct 5th in the OneSpan sandbox environment.


{
    "name": "TestDocument",
    "extract": true,
    "extractionTypes": [
        "TEXT_TAGS"
    ],
    "approvals": [
        {
            "fields": [
                {
                    "subtype": "FULLNAME",
                    "type": "SIGNATURE",
                    "top": 100.0,
                    "left": 100.0,
                    "width": 200.0,
                    "height": 50.0,
                    "page": 0
                }
            ],
            "role": "Role1"
        },
        {
            "fields": [
                {
                    "subtype": "FULLNAME",
                    "type": "SIGNATURE",
                    "extractAnchor": {
                        "text": "Please Sign",
                        "width": 200,
                        "height": 50,
                        "characterIndex": 0,
                        "leftOffset": 0,
                        "topOffset": -50,
                        "index": 0
                    }
                }
            ],
            "role": "Role1"
        }
    ]
}

However since then that particular test has started failing with the following error:

{"messageKey":"error.validation.package.incompatibleApprovalsOnTheSameRole","message":"The same role can not have assigned approvals with signatures and without signatures in the same document.","code":400,"name":"Validation Error"}

Is this a bug? Or is this combination no longer supported?

Regards
 


Reply to: incompatibleApprovalsOnTheSameRole

0 votes

Hi Chris,

 

Thanks for reporting the issue! I can reproduce the same when creating packages containing a mix of text anchor fields and positional placement fields. The same JSON works in Production while failed in Sandbox with the latest release. I'd like to fill in a support ticket on your behalf and escalate the issue to R&D team.

Thanks again for sharing this to us!

 

Duo

Duo Liang OneSpan Evangelism and Partner Integrations Developer


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