One Span Email Customisation
Saturday, October 7, 2023 at 12:21pmHi Team,
I am using OneSpan sign in CPQ for our client and client requirement is they want to customize email which getting when document is send for signature.Is there any way to cutomize OneSpan Email or Disable One Span standard email template.
Reply to: One Span Email Customisation
Monday, October 9, 2023 at 09:36amHi Pradip,
"The email when document is sent for signature" uses the "email.activate" template. You can find all the default HTML emails used in OSS from this guide. Feel free to change the wordings and content then send your customization request via [email protected].
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: One Span Email Customisation
Monday, October 16, 2023 at 11:05amOk,So we need to modify that html code as per our requirement ans send modified code to support team.is it correct?
and one more question--how to modify that"$EMAIL_STYLE" which is given in html code where we can find that to edit
Reply to: One Span Email Customisation
Monday, October 16, 2023 at 11:24amHi Pradip,
The value for $EMAIL_STYLE; variable is "font-family:monospace;font-size:13.3333px;font-weight:400;font-style:normal;color:#444444;line-height:15px;text-align:start;vertical-align:baseline;direction:ltr".
If you want to override the value, simply omit the $EMAIL_STYLE; variable and replace it with the inline CSS.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: One Span Email Customisation
Monday, October 16, 2023 at 11:50pmThank you Duo_Liang,
Ok,So we need to modify that html code as per our requirement ans send modified code to support team.is it correct?
can you please answer above question as well
Reply to: One Span Email Customisation
Tuesday, October 17, 2023 at 08:06amHi Pradip,
Yes, you'd modify the HTML email and send it to our support team.
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer