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Guys,

I am getting this error this morning and I've never seen it before. Nothing has changed on our end and I was wondering if someone could shed some light on the subject.

 

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The Redirect URL is getting some values appended to it by OSS. Something like this pattern: ?package=[packageID]&signer=[signerID]&status=COMPLETED

I am not…

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Hi ,

How to change the sender email like [email protected] without first name and last name because it has been sending mail to customers like with my email id , first name and last name .

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Hi, 

Is it possible to inject the values using field names rather than ID , since its becoming very difficult to send values using id because if we have four environments each time its very difficult to inject values…

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What is the meaning of the provider element of role/signers/delivery, i.e. when one defines a role, one can specify

{
  "id": "Signer5",
  "reassign": true,
  "type": "SIGNER",
 …

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I need to check radio or check box before signing . Is this possible in one span .

 

 

 

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HI ,

I have a scenario like i  need to only pump the data and signers will manually sign the document. 

For that in some case i need to delete the signers at run time but not the fields associated with the…

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I do not want to display the decline and optout buttons to the signers. please share me the spec details how to send in request.

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Hi ,

Signer has to input group of numbers together say SSN . How we design that , is there any specific input type available for this ?

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Hi,

 

in our log, I found there is API call for 'verification/verificationType, what does it do? and it seems there is error(key=error.notFound.signerVerificationNotFound), what does this error…

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Hi ,

I see there is an api to get the status for a package or a transaction . In same way can we able to get he status for the document and signer level.

 

Thanks

Naresh S 

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I can PUT to /packages/{packageId} and update a package's data node.

However I failed to update a document's data node (PUT to /packages/{packageId}/documents/{documentId}).

I also tried, but failed, to…

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I have changed the font Size  in the field formatting ( UI ) but its not reflecting while signing . 

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HI ,

Is there a possible way to create our own electronic Disclosures and signatures consent form.

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Hi, 

Is there anyway to match the label font size with the other words . I can see the configuration to change label and form fields , how to see the font size of the other words in the document in sandbox . so that i can…

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HI ,

I have a scenario like 

1.upload the document in one span.

2. Pump the data to the document through one span.

3. No e-signature needed.

4. once data is pumped we will get…

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Hi ,

I know there is a api to return all the document related to a package as zip . Is there a way to download all the documents as a PDF.

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i have created a signature for the owner in UI and map some label which is common for all signers to the owner. i need to update the signature of the owner to zero through code so that the signature will not be visible to other signers …

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Getting the below error while adding the attachment in esign in Oracle(Production instance)

ORA-22288: file or LOB operation FILEOPEN failed
Permission denied

While testing in non prod instances, no such error…

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is there any api to delete multiple rules in single rest api call

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say i have created 10 documents in an template through sandbox , but i have to send only two documents out of it in run time using Rest API . How we can achieve this functionality through one span.
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is there any api to get the status of the signing ceremony like whether the signer signed or not kind of web hook ?
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Getting connection exception when i try to retrieve documents using rest template https://sandbox.esignlive.com/api/packages/avN83DHFw-MIWHZJHk8D54pgzcs=/documents/15657c0c6edb22100d4a0c632c722a2d9b35ca89dae3aa60/pdf
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if i create 5 packages with 5 templates can i group together and send it as a single email to customer for signing