Valid sender requires both a first name and a last name
Tuesday, January 26, 2021 at 02:21pmValid sender requires both a first name and a last name, but what about when the sender is a company or only has one name. There is no ability to leave one blank.
In the OneSpan UI, first name and last name are both required fields.
If I try to leave one blank when overwriting sender name, the .net sdk returns an error.
My use case is that we are using a "company" sender and displaying the sender name on outgoing emails.
such as,
Hi John Doe,
"The Company" request your signature.
Is there a way to achieve this use case?
thanks,
Reply to: Valid sender requires both a first name and a last name
Tuesday, January 26, 2021 at 02:42pmHi FInky,
Like you mentioned, in OneSpan Sign, signers/senders are required to have both first and last names (not even a name contains only spaces). To facilitate your use case, you can put the company name as package message and replace every occurrence of "$PACKAGE_OWNER_NAME" in the email templates with "$PACKAGE_MESSAGE".
My blog below showcased the detailed steps to do that:
https://www.onespan.com/blog/onespan-sign-developers-email-templates-part-1
Duo
Duo Liang OneSpan Evangelism and Partner Integrations Developer
Reply to: Valid sender requires both a first name and a last name
Wednesday, January 27, 2021 at 10:32amUnfortunately we are already using Package_Message in our email templates so may not be able to use this work around, but thank you for the info.