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Approved Answer

Reply to: Authorization error using iOS SDK

2 votes
What is the server URL that you're using? If using the sandbox, it should be https://sandbox.esignlive.com. Be sure to leave off the "/api" part.

Approved Answer

Reply to: 406 error when uploading documents

1 votes
Try using "text/html" instead or removing the accept header entirely. If you use the developer tools in your browser (I used Chrome), while performing an upload with the UI, you'll see that the e-SignLive web application uses "text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8", but that's probably overkill. The "text/html" will likely do it. Let me know if this works for you.

Approved Answer

Reply to: SMS authentication

4 votes
Hey Rex, When you set up SMS authentication, you'd just set the mobile number as the "question" with no "answer". It would look something like:
"auth": {
     "scheme": "SMS",
     "challenges": [{
           "question": "+15555555555"
     }]
}
Hope this helps.

Approved Answer

Reply to: Groups not showing up in e-SignLive

3 votes
You, or whomever is the e-SignLive account administrator for your account, will need to contact the e-SignLive by Silanis support team to turn this feature on. e-SignLive has several features: groups, fast track, delegation, attachment uploading, KBA, etc. that can be turned on or off to be made available to users on your account. Take a look at the customer support page on Silanis.com for different ways to contact the support team: https://www.silanis.com/customer-support/ Let us know if you have any more questions!

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Topics Replies Freshness Views Users

Hi - 

SHORT:  How to assign "RoleID" to SignerBuilder in vb.Net ?

2 4 months 4 weeks ago 13
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Hello!
I'm trying to add extra fields to a transaction through the REST API but I can't get the extra fields to show up.

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We were able to get Onespan option into Laserfiche but there was a problem in creating a new connection profile.

6 4 months 2 weeks ago 46

Hello

 

When signer receive the email to sign the document and after clicking the link document is opening.

 

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Code Share

Example code showing how to check the current version of eSignLive
  • .NET
  • eSignLive
  • version
16 views
5 downloads
Example code showing how to utilize the attachment requirement feature of eSignLive.
  • .NET
  • signer
  • attachment
  • download
12 views
4 downloads
Example code showing how to set up the Q&A and SMS authentication methods.
  • SMS
  • authentication
  • .NET
  • package
  • signer
  • q&a
9 views
0 downloads

Document Extraction (REST API)

Submitted on March 8
Sample code showing how to use PDF form field extraction.
  • REST
  • API
  • document
  • Enable Extraction
  • Create Package
338 views
195 downloads

eSignLive Error Messages

Submitted on July 7
An unofficial list of the error codes and messages available from eSignLive
  • Error messages
  • error codes
208 views
156 downloads